Key Account Manager
Skills
About This Role
**Job Type:** Full-time
**Hashtag:** #LI-NA2
**About Us**For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them.
We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.
As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine.
Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.
Description
We are looking for a talented **Key Account Manager, KSA** to join us.
At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all.
We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.
The Key Account Manager plays a pivotal role in driving scientific communication, supporting collaborations with hospitals and academic centers, and contributing to the growth of precision oncology diagnostics in KSA.
We are seeking a motivated professional to join HIKMA pharmaceuticals MENA team to accelerate our growth journey.
If you want to be part of a team that cares about impact, this is the place for you.
Key Responsibilities
- Serve as the primary customer-facing representative, delivering exceptional field client service and daily engagement with HCPs across the Kingdom of Saudi Arabia
- Drive achievement of defined sales targets and business growth objectives within the assigned territory.
- Build and strengthen relationships with existing and prospective customers, identifying opportunities to align HIKMA pharmaceuticals' capabilities with clinical needs.
- Support healthcare providers by operationalizing test requests and ensuring a smooth, hassle-free process for sample collection and ordering of Guardant Health assays.
- Act as the bridge between the customer and the company, delivering key corporate messages to HCPs and providing actionable customer feedback to leadership.
- Organize and facilitate customer participation in conferences, advisory boards, and scientific meetings to ensure high levels of engagement.
- Monitor the commercial landscape within assigned accounts and analyze trends to optimize account management.
- Troubleshoot and resolve customer inquiries or reporting issues by collaborating effectively with internal teams and Client Services.
- Adhere to all company Compliance, Privacy, and Business Conduct policies, representing Hikma pharmaceuticals' values of integrity, respect, and trust.
Qualifications
- We are looking for candidates whose experience and skills align closely with the qualifications outlined below:
- Bachelor’s degree in Life Sciences, or related field.
- Minimum 5+ years of successful account management experience, specifically within oncology.
- Experience with Government hospitals & private healthcare groups across all regions of Saudi Arabia.
- Proven track record of achieving sales targets and managing complex accounts in the healthcare market.
- Excellent communication and presentation skills.
- Strong self-* er with the ability to work independently and manage multiple priorities in a fast-paced environment.
- Willingness and ability to travel frequently throughout Saudi Arabia.
- High proficiency in Microsoft Office Suite & CRM.
Preferred Qualifications
- Direct sales experience in Oncology or Molecular Diagnostics is highly preferred.
- Proven ability in consultative selling and building long-term relationships with oncologists.
- Familiarity with local regulatory frameworks and diagnostic pathways.
- **Learn more about Hikma in KSA** **hikma-ksa-factsheet-aug-2025-en.pdf**
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