Junior Network Engineer

Job Summary

Key Responsibilities

• Configure, maintain, and troubleshoot routers, switches, and wireless access points.
• Monitor network performance and availability, investigate incidents, and escalate complex issues when necessary.
• Configure and support VLANs, inter-VLAN routing, and routing protocols such as OSPF and BGP.
• Support LAN, WAN, and wireless network connectivity.
• Implement network security configurations, including access control lists (ACLs), in accordance with approved policies.
• Perform approved network changes and software upgrades, including implementation, validation, and rollback procedures.
• Resolve incidents and service requests within agreed service level agreements (SLAs).
• Maintain network diagrams, configuration backups, technical documentation, and asset records.
• Coordinate with internal teams, vendors, and service providers to resolve connectivity issues and support project delivery.

Qualifications and Requirements

• Bachelor's degree in Network Engineering, Computer Engineering, Information Technology, or a related field.
• 1-3 years of practical experience in network operations or support.
• CCNP preferred.
• Practical knowledge of TCP/IP, subnetting, VLANs, STP, EtherChannel, OSPF, and BGP.
• Understanding of DHCP, DNS, NAT, and VPN technologies.
• Familiarity with network monitoring and troubleshooting tools such as SolarWinds and Wireshark.
• Strong troubleshooting, documentation, communication, and teamwork skills.
• Good command of English for technical documentation and professional communication.
• Valid Cisco Certified Network Associate (CCNA) required.

Preferred Qualifications

• Basic knowledge of firewalls and network security.
• Familiarity with SD-WAN technologies.
• Exposure to network automation using Python or Ansible.
• Willingness to participate in scheduled maintenance and on-call support as required.