Junior MI Analyst
Role Overview
Turn information into clear insights that help improve customer experiences and operational performance.
The role offers an opportunity to develop a career in data and analytics and help give customers a stronger voice in decisions.
Key Skills for This Role
Full Job Posting
The role
Turn information into clear insights that help improve customer experiences and operational performance.
The role offers an opportunity to develop a career in data and analytics and help give customers a stronger voice in decisions.
Responsibilities
- Own regular reporting and look for ways to improve it.
- Explore data for trends, behaviours, and opportunities for improvement.
- Work with Contact Centre, Central Operations, Retail Operations, and Customer Operations teams to understand business challenges.
- Translate business challenges into actionable insights and support day-to-day operational performance.
- Make complex information accessible to a range of audiences.
What you’ll bring
- Bring familiarity with data and reporting, strong communication skills, and attention to detail.
- Be curious, enjoy solving problems, and feel confident taking ownership of work.
- Have an interest in developing technical skills, particularly in Power BI, SQL, and basic Python.
Compensation
- Salary is up to £30,500 depending on experience, plus bonus and benefits.
Contract
- Full-time, permanent role.
About Specsavers
Specsavers’ stated purpose is to change lives through better sight and hearing.
Application deadline
- The advert states a closing date of 30 October 2026 and may close earlier if application volume is high.
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