Junior Investigation Specialist - Houston, TX

Key Responsibilities

• Conduct detailed reviews of video footage to identify, assess, and report on incidents.
• Contact clients or branch managers to obtain information or to provide updates on investigations.
• Perform job site video evaluations to ensure compliance with established safety, security, and operational procedures.
• Prepare accurate and timely reports based on review findings.
• Collaborate with supervisors and relevant departments to address identified issues.
• Maintain confidentiality and handle sensitive information with discretion.
• Adhere to company policies, standards, and best practices.
• Qualifications & Requirements
• Minimum Requirements
• Above-average computer skills and ability to navigate multiple systems efficiently
• Excellent typing skills (speed and accuracy required)
• Strong communication skills (phone and email required)
• Proficiency with Microsoft Office and Outlook
• Ability to stay focused during extended video review sessions
• Availability for 12-hour shift on a 4 on / 4 off rotation
• Preferred Requirements
• Strong data entry and documentation skills
• Comfortable in a desk-based, computer-intensive role
• Why Join Zedcor?
• At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.
• Zedcor Inc. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Zedcor to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
• The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.