greenhouse
Junior Implementation Specialist
Banyan Software
Remote, CAN
Full-time
Entry · 2+ years experience
Remote
CAD 48000-52000 / year
Discovered 1 weeks ago
Role Overview
The JR Implementation Specialist is a growth role and a chance to learn HR operations and the HR4 platform from the inside, alongside a dynamic team working to get every dealership onto the Tier 5 track.
You will build knowledge by doing: being assigned clients to support, learning the employee lifecycle from recruitment through performance management, and seeing first-hand how HR4 supports the client.
The core of the role is supporting the Implementation Consultants as they move clients through the HR4Way process.
As you master HR4, you take on more of the setup and quality work, saving the Consultant time so they can focus on micro-learning and change management.
It is built for someone early in their career who is tech-savvy, detail-oriented, and eager to learn.
Full Job Posting
Key Responsibilities
- Setup Support & Quality The core of the role is supporting the Consultants through each client setup and making sure every setup is ready for the client. Support the Consultants with the activities required to move clients through the HR4Way process Review client employee data, policies, and job descriptions for accuracy and alignment with the HR4Way Audit new setups against the checklist, confirming organization, flow, and completeness before handoff
- Knowledge Building & Dealer Immersion The best way to build knowledge is by doing the work and getting close to the realities of dealer culture. Be assigned clients to support as the primary way of building knowledge Learn the employee lifecycle, HR operations, and the elements of a Tier 5 organization Spend time experiencing dealer culture and how HR operates within a dealership
- Reporting & Special Projects Reporting turns activity into insight and keeps our clients engaged. Use the Reports & Analytics app to surface insights across the client network Take on special projects such as re-running reports and bringing recommendations back to the team Help update resources across the client network to keep empowering our clients
- How We Work Adopt HR4's daily morning and closing routines, which keep the work organized so nothing is missed Maintain Jira as your daily task board so work is visible, tracked, and complete Plan the week in advance, with setup support, audits, and reporting built into your schedule
- Growth & Development This is a growth role with a clear path. As you master HR4 and the HR4Way, the work expands. Learn HR4's micro-learning training methodology and grow from supporting sessions to delivering them, building presentation and facilitation skills Learn Claude in action within HR4, including how we hold client personas and apply Claude to improve how we work Grow into a contributor who adds real value and advances along the Tier 5 track alongside the team
- Your Tools Jira: the operational foundation where we manage our clients and the process HR4: the all-in-one system you will come to know inside and out Claude: where we hold our client personas and apply AI to improve how we work Microsoft 365: Word, Excel, PowerPoint, Outlook, and Teams Canva: branded decks, workflows, and visual assets
- Education & Qualifications
- University graduate, or college graduate with 1 to 2 years of relevant experience
- Excelled in school and genuinely enjoyed assignments and research
- HR experience, or a keen fondness for learning about HR, HR operations, and software
- Tech-savvy. This is an absolute must, and the interview will focus on it.
- Fluency in French is an asset, as HR4 has French-speaking clients and our platform must be maintained
- Setup Support & Quality
- The core of the role is supporting the Consultants through each client setup and making sure every setup is ready for the client.
- Support the Consultants with the activities required to move clients through the HR4Way process
- Review client employee data, policies, and job descriptions for accuracy and alignment with the HR4Way
- Audit new setups against the checklist, confirming organization, flow, and completeness before handoff
- Knowledge Building & Dealer Immersion
- The best way to build knowledge is by doing the work and getting close to the realities of dealer culture.
- Be assigned clients to support as the primary way of building knowledge
- Learn the employee lifecycle, HR operations, and the elements of a Tier 5 organization
- Spend time experiencing dealer culture and how HR operates within a dealership
- Reporting & Special Projects
- Reporting turns activity into insight and keeps our clients engaged.
- Use the Reports & Analytics app to surface insights across the client network
- Take on special projects such as re-running reports and bringing recommendations back to the team
- Help update resources across the client network to keep empowering our clients
- How We Work
- Adopt HR4's daily morning and closing routines, which keep the work organized so nothing is missed
- Maintain Jira as your daily task board so work is visible, tracked, and complete
- Plan the week in advance, with setup support, audits, and reporting built into your schedule
- Growth & Development
- This is a growth role with a clear path. As you master HR4 and the HR4Way, the work expands.
- Learn HR4's micro-learning training methodology and grow from supporting sessions to delivering them, building presentation and facilitation skills
- Learn Claude in action within HR4, including how we hold client personas and apply Claude to improve how we work
- Grow into a contributor who adds real value and advances along the Tier 5 track alongside the team
- Your Tools
- Jira: the operational foundation where we manage our clients and the process
- HR4: the all-in-one system you will come to know inside and out
- Claude: where we hold our client personas and apply AI to improve how we work
- Microsoft 365: Word, Excel, PowerPoint, Outlook, and Teams
- Canva: branded decks, workflows, and visual assets
Who You Are
- You are early in your career and hungry to learn, and you bring discipline and an eye for detail to everything you touch.
- You are tech-savvy.
- You pick up new software quickly and enjoy it. Learning a platform inside and out is the kind of challenge you look for.
- You have an eye for detail.
- You notice what others miss, and your work is clean, complete, and correct.
- You love to learn.
- You bring genuine curiosity to HR, operations, and the tools of the trade.
- You champion the HR4Way.
- You do not just follow the standards, you model them. How we work matters as much as what we deliver.
- Department: Implementation and Client Success Reports To: Implementation Manager Employment Type: Full-Time Location: Remote
- Compensation: $48,000 to $52,000 CAD per annum Vacation: 3 weeks paid vacation Languages: English required, French an asset
- HR4 Ltd. is a small company that moves fast and strives for excellence. Being part of our team means you will have a whole lot of responsibility and impact. Working hours may not always fall into the regular nine-to-five pattern, so a willingness to be flexible and go above and beyond to meet client expectations will be required.
- HR4 Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
- Please Note: Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed.
- Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation.
- Beware of Recruitment Scams
- We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
- Protect yourself by following these steps:
- Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
- Remember, employers will never request payment or banking information during the hiring process.
- If you receive a suspicious message, do not respond — instead, forward it to [email protected] and/or report it to the platform where you received it.
- Your safety and security are important to us. Thank you for staying vigilant.
- Department: Implementation and Client Success
- Reports To: Implementation Manager
- Employment Type: Full-Time
- Location: Remote
- Compensation: $48,000 to $52,000 CAD per annum
- Vacation: 3 weeks paid vacation
- Languages: English required, French an asset
- HR4 Ltd. is a small company that moves fast and strives for excellence. Being part of our team means you will have a whole lot of responsibility and impact.
- Working hours may not always fall into the regular nine-to-five pattern, so a willingness to be flexible and go above and beyond to meet client expectations will be required.
About Banyan Software
Technology
Acquirer and permanent home for enterprise software businesses, focused on preserving company culture while providing resources for long-term growth.
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