Junior ERP Engineer

Key Responsibilities

• Assist in investigating and resolving issues related to Epicor and KIPP.
• Develop a thorough understanding of the Epicor order and job lifecycle, including the key processes and workflows.
• Work closely with all Kentec departments to support their day-to-day use of Epicor and KIPP.
• Create and maintain work instructions, user guides, and technical reference documentation for KIPP.
• Set up and maintain user accounts in Epicor and KIPP.
• Carry out daily and weekly Epicor administration and maintenance tasks.
• Perform occasional bulk updates in Epicor using Excel spreadsheets.
• Assist with system testing, troubleshooting, and continuous improvement activities as required.
• Essential experience and skills
• Strong Microsoft Office skills, particularly Excel.
• Strong problem-solving skills and a logical approach to investigating issues.
• Good communication skills and the ability to work effectively with colleagues across different departments.
• A willingness to learn new systems, develop technical knowledge, and understand business processes.
• Good attention to detail and the ability to follow procedures accurately.
• Desirable skills and experience
• An interest in ERP systems, databases, or business applications.
• Basic knowledge of Excel data manipulation, such as filtering, sorting, and working with spreadsheets.
• Previous experience in an IT support, application support, or administrative role.
• This is an excellent opportunity for someone looking to start or develop a career in ERP systems and business application support, working closely with the Epicor Manager and gaining hands-on experience with both Epicor and KIPP.
• Job Specifics
• Working hours: Monday-Thursday: 08:30-17:00, Friday: 08:30-16:00
• 24 days holiday, in addition to bank holidays, increasing with the years of service.
• Employee Assistance Programme (Wisdom)
• Unlimited access to 24/7 GP and wellbeing experts (Metlife)
• Support for Loved Ones during difficult times (Everest)
• Financial well-being scheme (Salary Finance)
• Employee Referral Scheme
• Enhanced workplace pension
• Enhanced parental leave
• Free Mental Health First Aid courses (M.H.F.A.)
• Life Assurance
• Cycle to work scheme
• Internal Trainings
• Company Events
• Long Service Awards
• Employee benefits, discounts and perks (Kencheck)
• Volunteer with a charity of your choice for a day each year
• Get the latest tech at the best price and spread the payment over your salary, interest-free
• More info: https://kentec.pagetiger.com/ctwknyx/1