Junior Collections Officer
Skills
About This Role
The Role
- What you'll own here.
- Conduct daily soft collections: track payments, promises to pay, and settlement status across your merchant portfolio.
- Maintain accurate, timestamped collection notes for every merchant interaction.
- Confirm payment receipts and update account status promptly.
- Monitor assigned merchant accounts across current, arrears, and delinquent buckets.
- Identify early risk signals - payment pattern changes, frequent promises to pay, and stock issues - and flag them to the credit team.
- Escalate cases according to defined rules and within agreed SLAs.
- Follow collections SOPs without deviation and adhere to the escalation framework.
- Maintain daily logs of communications, promises to pay, and payments received.
- Support weekly collections reporting and provide accurate input for recovery metrics.
- Provide actionable feedback on merchant behavior and operational issues to improve processes.
The Environment
What working here actually looks like.
Structured From Day One
You ll be trained on professional collections practices and operate within a clear escalation framework - no guesswork, just good process.
Close-Knit Teams
You ll work directly with the Credit and Operations teams in a collaborative environment where your input on merchant behavior actually shapes how we improve.
Ground Floor of Something Real
TradePay is early and growing.
The habits and standards you build now will define how collections works at scale.
What You Get From Us
- Competitive pay: A package that reflects your experience and the market.
- Premium gear, day one: Everything you need to hit the ground running, set up and ready before your first morning.
- Mentorship that matters: Individual career development from people who ve actually built and scaled ventures.
- Venture upside: The chance to join spin-off teams as they grow - not just watch from the sidelines.
- An accelerated curve: You ll learn more here in 12 months than most roles offer in three years.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Junior Collections Officer – B2B Credit Operations Jeddah, Saudi Arabia
Sanabil Studio · Riyadh
Sanabil Studio is a venture builder that blends industry expertise, technology, and startup know-how to turn bold ideas into real businesses. We take concepts from zero to launch, and when a venture proves its potential,
Skills
2 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required