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indeed

Junior Business Analyst

South Gloucestershire Council
Yate, GBR
Full-time
Onsite
Discovered 1 weeks ago
Business analysisService designUser and stakeholder researchInformation gathering and documentationProcess analysisData collation and presentation

Full Job Posting

How you'll make a difference

Support the Design, Develop and Transition team in shaping and designing digital solutions.

Apply business analysis and service design skills to understand business problems and user and business needs.

Work across cross-functional teams to co-create digital products, services, and projects.

What you will be doing

  • Advise customers and colleagues on policies, procedures, and processes while supporting needs identification.
  • Maintain knowledge of information systems and databases across digital products and projects.
  • Research and collate data, draft documentation, and present findings to support business analysis and service improvement.
  • Develop knowledge of relevant regulations, codes of practice, processes, and procedures, considering business and policy constraints.

What we need from you

  • Relevant experience gathering and documenting user and stakeholder information to inform decisions.
  • Awareness of techniques and tools for gathering information about current processes.
  • Ability to manage workload and conflicting deadlines and seek senior guidance where appropriate.
  • Excellent verbal and presentation skills, including explaining complex information clearly.
  • Ability to plan and progress work in line with professional guidelines and organizational policies.

Working arrangement

  • Hybrid work, with a mixture of working at the Badminton Road office in Yate and working from home.

Benefits

  • Benefits include annual leave, wellbeing support, staff discounts, flexibility, and training and development opportunities.

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