Jr. Software Platform Engineer

Description and Requirements

• Key Responsibilities:
• Support the development, customization, and enhancement of Salesforce applications in alignment with business and technical requirements. • manage/configuration items to minimize customization of the Salesforce platform. • Assist in building and maintaining Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and declarative platform capabilities. • Collaborate with senior team members to implement new features, resolve defects, and improve existing functionalities. • Perform basic Salesforce administrative activities, including user setup, role/profile updates, permission set assignments, report generation, dashboard maintenance, and routine data updates. • Participate in troubleshooting platform issues and support the resolution of functionality, access, and performance-related concerns. • Assist with data management activities such as imports, exports, validation, cleansing, and maintenance of data quality standards. • Support integration-related activities between Salesforce and other enterprise applications under the guidance of senior developers or architects. • Adhere to established development standards, coding practices, security guidelines, and governance processes. • Contribute to Agile delivery practices by participating in sprint planning, daily stand-ups, reviews, and retrospectives. • Prepare and maintain technical documentation, configuration details, support guides, and release-related records. • Partner with cross-functional stakeholders to understand requirements and contribute to effective Salesforce-based solutions. • Continuously enhance knowledge of Salesforce technologies, tools, best practices, and emerging capabilities such as Agent force to support long-term professional growth.
• Essential Business Experience and Technical Skills:
• Required:
• Bachelor’s degree in computer science, Information Systems, Engineering, or a related discipline. • 1–4 years of experience in software development, CRM platforms, or enterprise application support. • Foundational hands-on experience with Salesforce development and customization. • Knowledge of Apex, Aura, Lightning Web Components (LWC), SOQL, and Salesforce declarative features such as Flow, validation rules, reports, and dashboards. • Basic understanding of Salesforce administration, including user management, profiles, permission sets, roles, and standard security concepts. • Familiarity with software development lifecycle concepts, including testing, deployment, and defect resolution. • Strong analytical thinking, problem-solving ability, and attention to detail. • Good verbal and written communication skills, with the ability to work effectively in a collaborative team environment. • Demonstrated willingness to learn new technologies and grow within the Salesforce ecosystem. • Salesforce Certification required. • Need to have good understanding of Salesforce Security model and principals Preferred: • Salesforce Administrator certification, PD1& PD2. • Exposure to Salesforce Sales Cloud, Service Cloud, or related platform capabilities. • Internship, academic project, or professional experience supporting Salesforce implementations or enhancements. • Familiarity with REST/SOAP APIs, integration concepts, or third-party system connectivity. • Knowledge of version control tools such as Git and basic awareness of CI/CD or release management practices. • Experience working in Agile, Scrum, or similar delivery methodologies. • Understanding of enterprise support processes and digital transformation initiatives. • Knowledge of Salesforce Agentforce capabilities will be an added advantage.