IT & Systems Administrator
Skills
About This Role
Operational Support
- Provide day-to-day IT support for hardware, software, permissions, and collaboration tools.
- Troubleshoot and maintain local networks, AV systems, and employee devices (Mac, Windows, mobile).
- Support IT needs in lab and manufacturing/test environments.
- Escalate tickets to vendors and coordinate resolutions as needed.
Infrastructure & Application Administration
- Scale and maintain virtualized and network infrastructure.
- Manage onboarding/offboarding in collaboration with the People team.
- Configure laptops and mobile devices using MDM solutions.
- Maintain AV systems, local IT infrastructure, and administration of key systems including Jira, Netsuite, and others.
Documentation & Compliance
- Document IT systems, processes, and policies to improve knowledge-sharing.
- Contribute to regulatory and investigatory audits.
- Support InfoSec initiatives and infrastructure hardening efforts.
Cross-Functional Collaboration
- Partner with Test Infrastructure, Industrial Ops, People/HR, and Security teams to align IT systems with organizational needs.
- Act as the point of contact for IT requirements across teams and vendors.
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