MS IT & ADM Graduate
Skills
About This Role
Overview
Join our Team
About This Opportunity
We are seeking an IT Engineer Graduate to deliver IT services encompassing operations support, system maintenance, and the administration of customer environments.
This role is exclusively open to UAE Nationals (Emiratis), in line with our commitment to supporting national talent development and Emiratisation.
As part of a dedicated customer team, you will be embedded at customer premises or working remotely in direct support of the customer wherever applicable.
The role centers on the support and maintenance of customer products and systems, including their sizing and optimization.
You will be responsible for validating and implementing change requests, identifying anomalies against system specifications, and performing initial diagnosis of potential root causes.
What You Will Do
- Support and maintain IT systems under third-party supervision.
- Execute daily operational tasks, including system health checks and routine maintenance activities.
- Monitor system performance, respond to alerts raised by monitoring teams, and take the necessary remedial actions.
- Resolve customer trouble tickets and address complaints received via email.
- Handle and fulfill service requests submitted by end users.
- Manage dimensioning and capacity planning, and contribute to product selection processes.
- Assess system impacts and produce clear, accurate technical documentation.
- Oversee the preparation and verification of test results, including the development of test simulators and automation tools.
- Execute IT system tests and define appropriate test strategies.
- Analyze test results, align findings with the client, and communicate critical metrics to relevant stakeholders.
You Will Bring
- A bachelor's degree in Engineering, with a focus on IT or Telecommunications.
- Strong presentation, communication, and administrative skills.
- Demonstrated ability in problem-solving, critical thinking, and knowledge sharing.
- Awareness of the Ericsson product and solutions portfolio.
- The ability to apply technical expertise and leverage emerging technologies effectively.
- A results-driven mindset with a strong focus on meeting customer expectations.
- Solid planning, organizational, and analytical capabilities.
- A disciplined approach to following established processes and procedures.
- An analytical and task-oriented working style.
- Proficiency in Arabic and English.
- Flexibility to attend daily from the office located in the Academic City in Dubai.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity.
The chance to use your skills and imagination to push the boundaries of what´s possible.
To build solutions never seen before to some of the world’s toughest problems.
You´ll be challenged, but you won’t be alone.
You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do.
We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city:
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
MS IT & ADM Graduate
Ericsson · Dubai
Join our Team About This Opportunity We are seeking an IT Engineer Graduate to deliver IT services encompassing operations support, system maintenance, and the administration of customer environments. This role is exclus
Skills
Infor WMS IT Administrator
ACCEL HUMAN RESOURCE CONSULTANTS · Dubai
We are looking for a skilled WMS IT Administrator with hands-on experience in Infor WMS to support and optimize our warehouse operations. This role sits at the intersection of IT and supply chain, ensuring our warehouse
Skills
4 days ago
Apply Now↗Apply Now ↗WMS IT Administrator
Affiniax Partners · Dubai
Hiring for client! We are looking for a skilled WMS IT Administrator with hands-on experience in Infor WMS to support and optimize our warehouse operations. This role sits at the intersection of IT and supply chain, ensu
Skills
1 weeks ago
Apply Now↗Apply Now ↗Infor WMS IT Administrator
ACCEL HUMAN RESOURCE CONSULTANTS · Dubai
We are looking for a skilled WMS IT Administrator with hands-on experience in Infor WMS to support and optimize our warehouse operations. This role sits at the intersection of IT and supply chain, ensuring our warehouse
Skills
1 weeks ago
Apply Now↗Apply Now ↗WMS IT Administrator
ACCEL HUMAN RESOURCE CONSULTANTS · Dubai
We are looking for a skilled WMS IT Administrator with hands-on experience in Infor WMS to support and optimize our warehouse operations. This role sits at the intersection of IT and supply chain, ensuring our warehouse
Skills
1 weeks ago
Apply Now↗Apply Now ↗WMS IT Administrator
RTC1 Recruitment Services · Dubai
Position Title: WMS IT Administrator Employment Type: Full Time Salary: Depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfoli
Skills
2 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required