IT & Systems Administrator

Overview

It & Systems Administrator

Operational Support

• Provide day-to-day IT support for hardware, software, permissions, and collaboration tools.
• Troubleshoot and maintain local networks, AV systems, and employee devices (Mac, Windows, mobile).
• Support IT needs in lab and manufacturing/test environments.
• Escalate tickets to vendors and coordinate resolutions as needed.

Infrastructure & Application Administration

• Scale and maintain virtualized and network infrastructure.
• Manage onboarding/offboarding in collaboration with the People team.
• Configure laptops and mobile devices using MDM solutions.
• Maintain AV systems, local IT infrastructure, and administration of key systems including Jira, Netsuite, and others.

Documentation & Compliance

• Document IT systems, processes, and policies to improve knowledge-sharing.
• Contribute to regulatory and investigatory audits.
• Support InfoSec initiatives and infrastructure hardening efforts.

Cross-Functional Collaboration

• Partner with Test Infrastructure, Industrial Ops, People/HR, and Security teams to align IT systems with organizational needs.
• Act as the point of contact for IT requirements across teams and vendors.

Must Haves

• 6+ years of proven IT experience following industry best practices.
• Strong understanding of corporate networking (LAN/WAN, VPN, firewalls).
• Experience with SSO technologies and integrations.
• Strong troubleshooting skills and ability to work independently.
• Familiarity with Mac & Windows device management, MDM tools, and AV systems.
• Knowledge of MFA, audit readiness, and security best practices. English fluency and excellent communication
• Nice to Haves:
• Experience using Linux as a desktop operating system.
• Experience administering Atlassian tools (Confluence, Jira).
• Netsuite administration experience
• Knowledge of industry-standard security practices and compliance frameworks.
• Experience with cloud platforms and scalable infrastructure.
• Orbitworks' mission is to make space simple for organizations that want to deploy physical and virtual missions to space.
• Building on Loft Orbital's heritage, Orbitworks will be the first commercial firm in the United Arab Emirates to mass-manufacture satellites.
• Orbitworks aims to manufacture tens of satellites annually and operates out of a 50,000-square-foot facility in Abu Dhabi.