IT & Systems Administrator

About This Role

Wanna join the adventure? Orbitworks' mission is to make space simple for organizations that want to deploy physical and virtual missions to space. Building on Loft Orbital's heritage, Orbitworks will be the first commercial firm in the United Arab Emirates to mass-manufacture satellites. Orbitworks aims to manufacture tens of satellites annually and operates out of a 50,000-square-foot facility in Abu Dhabi.

As we embark on designing, producing, and operating cutting-edge satellites, we are seeking a skilled and versatile IT & Systems Administrator to ensure the smooth operation of Orbitworks’ IT infrastructure, systems, and applications. You will provide hands-on support to employees, manage local and cloud-based systems, and contribute to the security and scalability of our IT environment.

This is a unique opportunity to shape the backbone of our internal operations in a fast-paced, high-tech environment where every improvement you make directly accelerates our mission. This role requires someone who is highly technical, detail-oriented, and thrives on solving complex IT and infrastructure challenges - all while bringing a mindset of reliability, standardization, and continuous improvement to every project.

About this Role: Operational Support

• Provide day-to-day IT support for hardware, software, permissions, and collaboration tools.
• Troubleshoot and maintain local networks, AV systems, and employee devices (Mac, Windows, mobile).
• Support IT needs in lab and manufacturing/test environments.
• Escalate tickets to vendors and coordinate resolutions as needed.

Infrastructure & Application Administration

• Scale and maintain virtualized and network infrastructure.
• Manage onboarding/offboarding in collaboration with the People team.
• Configure laptops and mobile devices using MDM solutions.
• Maintain AV systems, local IT infrastructure, and administration of key systems including Jira, Netsuite, and others.

Documentation & Compliance

• Document IT systems, processes, and policies to improve knowledge-sharing.
• Contribute to regulatory and investigatory audits.
• Support InfoSec initiatives and infrastructure hardening efforts.

Cross-Functional Collaboration

• Partner with Test Infrastructure, Industrial Ops, People/HR, and Security teams to align IT systems with organizational needs.
• Act as the point of contact for IT requirements across teams and vendors.

Must Haves:

• 6+ years of proven IT experience following industry best practices.
• Strong understanding of corporate networking (LAN/WAN, VPN, firewalls).
• Experience with SSO technologies and integrations.
• Strong troubleshooting skills and ability to work independently.
• Familiarity with Mac & Windows device management, MDM tools, and AV systems.
• Knowledge of MFA, audit readiness, and security best practices. English fluency and excellent communication

Nice to Haves:

• Experience using Linux as a desktop operating system.
• Experience administering Atlassian tools (Confluence, Jira).
• Netsuite administration experience
• Knowledge of industry-standard security practices and compliance frameworks.
• Experience with cloud platforms and scalable infrastructure.

Orbitworks' mission is to make space simple for organizations that want to deploy physical and virtual missions to space. Building on Loft Orbital's heritage, Orbitworks will be the first commercial firm in the United Arab Emirates to mass-manufacture satellites. Orbitworks aims to manufacture tens of satellites annually and operates out of a 50,000-square-foot facility in Abu Dhabi.