IT Support Specialist
Key Skills for This Role
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About ARK47 Studio
ARK47 Studio is a Saudi AI app available on the App Store and Google Play.
The app builds business systems from plain-language descriptions, drafting a plan before creating screens, data, and access permissions.
The Riyadh team serves businesses in Saudi Arabia and beyond.
What you will do
- Set up work devices and accounts for new team members and recover them when employees leave.
- Resolve day-to-day IT issues in person and online.
- Manage company-tool access and maintain records of access permissions.
- Apply basic security measures, including updates, backups, password settings, and two-factor authentication.
- Maintain an inventory of devices and licences and report monthly.
What we need
- Bachelor’s degree or equivalent work experience.
- At least 1 year in IT support or help desk; IT or computer science graduates without that experience are also welcome to apply.
- Good knowledge of Windows and macOS, iPhone and Android, and Google Workspace or Microsoft 365.
- Arabic and English proficiency, spoken and written.
- Based in Riyadh or willing to relocate there.
Pay and terms
- Monthly salary of SAR 7,000–10,000, including basic salary and allowances, depending on experience.
- Full-time, on-site work at the Riyadh office; working days, hours, and annual leave follow Saudi Labour Law.
- Health insurance and GOSI registration as required by Saudi law.
Selection process
- The process includes a 30-minute video call, a troubleshooting exercise for shortlisted candidates, and a final interview in Riyadh.
- Applications are accepted online through the posting until 14 January 2027.
- The employer aims to reply to applications within 7 days and notify interviewed candidates of results within 30 days of interview.
- Disability-related adjustments are available at every stage on request.
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