IT Support Executive
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About the Role
DICETEK LLC is hiring an IT Support Executive to provide first-level technical support, troubleshoot hardware/software issues, and support IT projects. Requires 3-6 years of IT helpdesk experience, a Bachelor's degree in IT or related field, and a UAE driving license.
Key Skills for This Role
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It Support Executive And Helpdesk Support
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 3–6 years of experience in IT Helpdesk Support with exposure to broader IT functions.
- Provide first-level technical support for end-users, including troubleshooting hardware, software, and application-related issues.
- Support IT projects, system implementations, application support, and other technology initiatives as required.
- Candidates with experience in IT Audit, Infrastructure, Application Support, Systems Administration, or other IT domains will be preferred.
- Coordinate with internal stakeholders and external vendors to ensure timely resolution of technical issues and smooth service delivery.
- Strong analytical, problem-solving, and communication skills with the ability to manage multiple IT responsibilities in a dynamic environment.
- UAE Driving License is mandatory.
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