IT Support Consultant for Qatar
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Key skills for this role
About the Role
We are looking for IT Support Consultant for Qatar location. If you are available, please send your cv immediately. Strong problem-solving abilities to diagnose and resolve customer issues.
Key Skills for This Role
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Overview
- We are looking for IT Support Consultant for Qatar location.
- If you are available, please send your cv immediately.
- Strong problem-solving abilities to diagnose and resolve customer issues.
- Excellent written and verbal communication skills, with a keen focus on effective customer service.
- Customer oriented mindset, meticulous attention to detail, along with empathy and patience, to consistently deliver high-quality support to clients.
- Hands-on experience with Microsoft Operating Systems and the Office suite.
- Mandatory expertise in Microsoft Active Directory, Exchange, Azure, and O365 administration.
- Knowledge of IT Service Management principles, ITIL V4 Foundation certification.
- Knowledge of fundamental IT security principles.
- Experience with ITSM tools, preferably HP/Microfocus Service Manager, is an asset.
- Proficiency in Microsoft Active Directory, Exchange, and O365.
- Preferred: Industry certifications such as MCITP, MCTS, Microsoft 365, Microsoft Azure Fundamentals, CCNA, and CCNP, supported by practical hands-on experience.
- Preferred: Familiarity with various network systems, including CISCO IPT, VPN services, and basic first-level network troubleshooting skills.
- Preferred: Experience or knowledge of SCCM, Intune, BitLocker, and endpoint security is highly recommended.
- Pay: QAR4,000.00 - QAR6,000.00 per month
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