IT Support
Key Skills for This Role
Full Job Posting
Role responsibilities
- Create desktop images using MDT and manage SCCM clients and task sequences.
- Manage GPOs, security policies, design documentation and operational procedures.
- Train support teams and deploy high-quality MSI packages.
- Support Office 365, Edge, Kaspersky Antivirus, MDM tools, macOS, iOS and performance management utilities.
- Troubleshoot networking, internet protocols and Wi-Fi.
- Administer Windows Server domain-based machines.
- Manage and troubleshoot mobile devices and voice telephony.
- Diagnose and resolve hardware and software faults.
- Administer LAN/WAN connectivity and support enterprise applications, Citrix, printers, hardware and peripherals.
Technical requirements
- Experience creating desktop images using MDT and managing SCCM clients and task sequences.
- Experience with GPOs, security policies, design documentation, operational procedures and MSI packages.
- Hands-on experience with Office 365, Edge, Kaspersky Antivirus, MDM tools, macOS, iOS and performance management utilities.
- Good knowledge of networking, internet protocols and Wi-Fi.
- Experience administering Windows Server domain-based machines.
- Experience administering mobile devices and voice telephony.
- Experience troubleshooting hardware and software faults and LAN/WAN connectivity.
- Experience supporting Windows, Citrix, network applications, printers, hardware and peripherals.
Pay
- Pay is up to AED 4,500 per month.
Work location
- The work location is in person.
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