IT Service Operations, API and Cloud Warehouse Integrations

Role and team

Responsibilities and impact

• Design client-specific file configurations and troubleshoot API integrations.
• Advise on API integration and sharing data into Snowflake, GCP BigQuery, and Databricks warehouse solutions.
• Lead client migrations from legacy systems to the Data Delivery platform.
• Optimize processes and automate work to improve efficiency.
• Manage monthly KPI reporting and use operational metrics to identify performance improvements.
• Specify application issues and work with Product and Development teams on improvements.
• Engage with senior clients and stakeholders and facilitate Agile prioritization, coordination, and planning.

Required qualifications

• 10–15 years of experience in API integration and programming with Python, Java, JSON, SQL, and XML.
• Knowledge of Snowflake, GCP BigQuery, and Databricks data warehouse solutions.
• Strong problem-solving and technical troubleshooting background.
• Bachelor’s degree in computer science, information technology, or a related field.
• Excellent communication skills for engaging clients and stakeholders.

Preferred qualifications

• Experience with operational tooling and automation techniques.
• Understanding of software systems and enterprise application development.
• Experience with Azure DevOps, Splunk, Salesforce, MS Excel, or Power BI.
• Ability to generate insights from operational metrics and drive improvements.

Compensation

• The anticipated compensation range for Canadian candidates is CAD 91,370 to CAD 186,138.
• Final compensation depends on performance, geographic location, experience, skills, training, licenses, and certifications.

Benefits

• Benefits include health coverage, time off, learning resources, retirement planning, continuing education support, family perks, and other programs.
• Benefits vary by country.