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oracle

IT Security Analyst III

KFC
Remote, IND
Full-time
Senior · 6–10 years experience
Remote
Discovered Today

Full Job Posting

Qualifications

  • BTECH - 6-10 Years of relevant experience in managing End Point security with Cortex XDR and/or Cortex XSIAM is strongly preferred.

Responsibilities

  • Engineer, administer, and optimize Palo Alto Networks Cortex XDR and Cortex XSIAM, including platform configurations, endpoint policies, agent configurations, prevention capabilities, security profiles, exceptions, and integrations. • Maintain platform and endpoint agent health and independently troubleshoot agent connectivity, failed installations and upgrades, policy enforcement, protection status, compatibility issues, and other platform-related problems. • Engineer and support Cortex XDR agents across Windows, macOS, Linux, server, VDI, and cloud-hosted endpoint environments. • Plan and execute enterprise Cortex agent deployments, upgrades, migrations, policy changes, and phased rollouts while validating platform health and minimizing business impact. • Analyze recurring or complex platform and agent issues involving multiple technical factors and implement appropriate configuration, engineering, automation, or process improvements. • Engineer and optimize Cortex endpoint security policies, platform configurations, exceptions, integrations, and preventative security capabilities. • Evaluate, test, and validate platform updates, new capabilities, policy changes, and agent releases before enterprise deployment. • Develop and improve PowerShell, Python, REST API integrations, scripts, and automation to increase the scalability and efficiency of platform administration, deployment, reporting, and operational processes. • Develop and enhance reporting and metrics related to agent coverage, platform health, policy compliance, deployment progress, operational performance, and platform lifecycle. • Troubleshoot complex interactions between Cortex technologies and operating systems, applications, VPN, VDI, infrastructure, endpoint-management technologies, and other enterprise services. • Partner with infrastructure, desktop engineering, cloud, application, security, global Brand, and technology teams to implement Cortex capabilities and resolve complex platform and agent issues. • Work directly with Palo Alto Networks and other technology partners to troubleshoot complex issues, validate product capabilities, coordinate upgrades, and drive technical issues toward resolution. • Create and improve platform procedures, implementation plans, troubleshooting guidance, technical documentation, and operational runbooks. • Support change-management processes and ensure platform changes are appropriately tested, documented, communicated, implemented, and validated. • Identify and implement improvements to platform reliability, automation, configuration, monitoring, and operational processes, and participate in on-call and after-hours engineering support as required.
  • Engineer, administer, and optimize Palo Alto Networks Cortex XDR and Cortex XSIAM, including platform configurations, endpoint policies, agent configurations, prevention capabilities, security profiles, exceptions, and integrations.
  • Maintain platform and endpoint agent health and independently troubleshoot agent connectivity, failed installations and upgrades, policy enforcement, protection status, compatibility issues, and other platform-related problems.
  • Engineer and support Cortex XDR agents across Windows, macOS, Linux, server, VDI, and cloud-hosted endpoint environments.
  • Plan and execute enterprise Cortex agent deployments, upgrades, migrations, policy changes, and phased rollouts while validating platform health and minimizing business impact.
  • Analyze recurring or complex platform and agent issues involving multiple technical factors and implement appropriate configuration, engineering, automation, or process improvements.
  • Engineer and optimize Cortex endpoint security policies, platform configurations, exceptions, integrations, and preventative security capabilities.
  • Evaluate, test, and validate platform updates, new capabilities, policy changes, and agent releases before enterprise deployment.
  • Develop and improve PowerShell, Python, REST API integrations, scripts, and automation to increase the scalability and efficiency of platform administration, deployment, reporting, and operational processes.
  • Develop and enhance reporting and metrics related to agent coverage, platform health, policy compliance, deployment progress, operational performance, and platform lifecycle.
  • Troubleshoot complex interactions between Cortex technologies and operating systems, applications, VPN, VDI, infrastructure, endpoint-management technologies, and other enterprise services.
  • Partner with infrastructure, desktop engineering, cloud, application, security, global Brand, and technology teams to implement Cortex capabilities and resolve complex platform and agent issues.
  • Work directly with Palo Alto Networks and other technology partners to troubleshoot complex issues, validate product capabilities, coordinate upgrades, and drive technical issues toward resolution.
  • Create and improve platform procedures, implementation plans, troubleshooting guidance, technical documentation, and operational runbooks.
  • Support change-management processes and ensure platform changes are appropriately tested, documented, communicated, implemented, and validated.
  • Identify and implement improvements to platform reliability, automation, configuration, monitoring, and operational processes, and participate in on-call and after-hours engineering support as required.

Preferred Qualifications

  • BTECH - 6-10 Years of relevant experience in managing End Point security with Cortex XDR and/or Cortex XSIAM is strongly preferred.

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