IT Officer - UAE National
Skills
About This Role
Company Description
Tawazon Chemical Co.
LLC is a multinational organization with over three decades of experience.
Headquartered in Dubai, the company manages a network of offices across Africa, the Middle East, the Subcontinent, and Southeast Asia, ensuring strong regional presence.
It supplies specialty chemicals for Coatings, Construction, Inks, Plastics, Packaging, Fiberglass, Rubber, and Food.
With strong global partnerships and an optimized supply chain, Tawazon ensures technical support, innovative solutions, and reliable service
Job Description
- The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional
- Support Engineer, and same is maintained to the highest standard with maximum levels of productivity and efficiency.
- Support Engineer is responsible for the ongoing support of systems, and hardware peripherals, providing client support and working closely with users to understand business needs.
- Expertise in troubleshooting, maintaining Service tickets, and SLA’s design.
- Provide first-line technical support to users by diagnosing and resolving hardware, software, and network-related issues efficiently.
- Install, configure, and maintain IT peripherals such as laptops, desktops, printers, and related devices in compliance with company policies.
- Manage and support Microsoft Office 365, Active Directory, DNS, and DHCP services to ensure smooth IT operations.
- Monitor systems, networks, and equipment performance to identify malfunctions, analyze faults, and implement timely corrective actions.
- Perform routine preventive maintenance, health checks, and monitoring of IT infrastructure to ensure network security and minimize downtime.
- Maintain accurate documentation of IT assets, troubleshooting activities, fixes, procedures, and technical recommendations.
- Escalate unresolved technical issues to higher-level support teams and coordinate with vendors for issue resolution and follow-up.
- Configure and manage backup solutions, including Synology backup systems, to ensure data protection and recovery readiness.
- Design, deploy, and improve IT service delivery processes in alignment with corporate guidelines, SLA requirements, and business objectives.
- Liaise with clients and Group IT teams to gather requirements, support infrastructure improvements, and proactively maintain reliable IT services.
Qualifications
- Bachelor of Computer Engineering or Equivalent
- Certifications in Cisco & Microsoft Preferred
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
IT Officer - Russian Speaker
Confidential Company · Dubai
Manage IT infrastructure, implement cybersecurity measures, provide technical support, and conduct system audits; requires a Bachelor's degree and relevant certifications.
Skills
6 days ago
Apply Now↗Apply Now ↗Junior Audit Officer
Keolis · Dubai
The purpose of this position is to provide assistance to Audit Officer and Senior Audit Officer in setting up policies and drawing out different responsibilities of the Revenue Audit & Cash Management section of Dubai Me
Skills
6 days ago
Apply Now↗Apply Now ↗Junior Audit Officer
Keolis.MHI · Abu Dhabi
Date: May 12, 2026 Location: Dubaï, AE, 114190 Brand: KEOLIS Contract Type: Permanent contract The purpose of this position is to provide assistance to Audit Officer and Senior Audit Officer in setting up policies and dr
Skills
6 days ago
Apply Now↗Apply Now ↗Internal Audit Officer
Emirates Nuclear Energy Company · Abu Dhabi Emirate
Job Purpose To aid in conducting audit assignments and reviews and recommend objective opinion for Senior Management in order to independently appraise business activities and ensure alignment of activities with Enterpri
Skills
1 weeks ago
Apply Now↗Apply Now ↗Credit Officer
Avrioc Technologies · Abu Dhabi
Position: Credit Officer Experience: Minimum 5 years in Banking or Financial Institutions (SME, Large corporate and Supply Chain Finance lending) (Minimum 3 years of similar UAE experience) Qualification: MBA (Finance) /
Skills
1 weeks ago
Apply Now↗Apply Now ↗Audit Officer - Graduate UAE National Only
TALENTMATE · Abu Dhabi
Job Description Job Description As a fresh university Graduate, the candidate will gain hands-on experience in auditing business processes, risk management, compliance, and governance frameworks. Graduate Auditors work a
Skills
2 weeks ago
Apply Now↗Apply Now ↗Audit Officer - Graduate (UAE National Only)
Etihad · Abu Dhabi
Job Description As a fresh university Graduate, the candidate will gain hands-on experience in auditing business processes, risk management, compliance, and governance frameworks. Graduate Auditors work alongside experie
Skills
2 weeks ago
Apply Now↗Apply Now ↗IT Officer
Grand Compass LLC · Abu Dhabi
We’re Hiring: Network Officer Location: Grand Compass LLC/ Abu Dhabi Employment Type: Full-time – Direct Hire Job Description Websites Development : Creating websites and online stores “Word Press and Ecommerce “. Data P
Skills
2 weeks ago
Apply Now↗Apply Now ↗IT Officer for School (Immediate Start)
International Community Schools (ICSchools) · Abu Dhabi
International Community Schools, Al Danah Branch, Abu Dhabi, United Arab Emirates, is a leading educational institution committed to providing high-quality British Curriculum education. We are currently seeking a dedicat
Skills
3 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required