IT Measurement Technician

Essential Duties and Responsibilities

• Utilize Matterport software and equipment to photograph and scan both guest-facing and behind the scenes areas throughout the Tennessee Aquarium’s facilities. • Submit Matterport scans for processing and floor plan creation. • Use the Ekahau program to create Wi-Fi heatmaps of Tennessee Aquarium-supported facilities utilizing Matterport scan data. • Maintain confidentiality of sensitive information encountered while performing assigned duties. • Communicate project updates, progress, and challenges to the IT Project Manager as needed. • Complete all required organizational and departmental training programs and attend company-wide meetings. • Participate in cross-functional teams and collaborate with other departments as required. • Perform other duties as assigned.

Knowledge, Skills and Abilities Required

• Proficiency using a laptop in a Windows environment. • Knowledge of, or ability to quickly learn, Matterport software and related scanning equipment. • Basic software and hardware troubleshooting abilities. • Ability to work independently with minimal supervision while also contributing effectively as a member of a team. • Strong organizational and time management skills, with the ability to manage multiple tasks and meet project deadlines. • Excellent customer service and interpersonal skills. • Effective verbal and written communication skills. • Ability to maintain professionalism, discretion, and confidentiality when handling sensitive information.

Educational/Experience Requirements

• High school diploma or equivalent required. • Associate degree in a related field a plus. • Experience with Matterport and Ekahau software a plus. Working Conditions • Work performed primarily in a climate-controlled environment. • Requires travel between Aquarium facilities and IT customer facilities within the metropolitan area and may involve limited driving. • Due to the nature of the project, a significant portion of work must be performed outside of normal guest visitation hours, generally before 10:00 AM or after 6:00 PM, depending on the facility schedule and events.
• Physical Demands Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position. • Requires ability to stand and walk for extended periods of time (2+ hours). • Requires ability to push, handle, move, and lift objects weighing up to approximately 50 pounds. • Ability to stoop, bend, photograph, adjust, and/or install equipment as needed.
• Seasonal/temporary, hourly ($20/hour, October – January); Flexible schedule, approx.. 3-month assignment. Significant portion of work performed outside of normal guest visitation hours, generally before 10:00 AM or after 6:00 PM, depending on the facility schedule and events.

Internal Applicants: This position is not eligible for concurrent employment with another Tennessee Aquarium position.