IT Manager - Insurance | Saudi Arabia

Overview

Key Accountabilities

• The position involves:
• Develop and implement the company’s IT strategy, ensuring alignment with business goals and long-term growth plans.
• Manage and maintain the organization's IT infrastructure, including servers, networks, cloud environments, databases, and end-user systems.
• Oversee the administration, support, and enhancement of core insurance applications and business systems.
• Ensure high availability, performance, and security of all IT systems through proactive monitoring, maintenance, and continuous improvement initiatives.
• Lead cybersecurity efforts, including risk assessments, vulnerability management, security awareness, incident response, and compliance with industry standards.
• Establish and enforce IT governance, policies, procedures, and best practices to ensure operational efficiency and regulatory compliance.
• Manage IT projects, system implementations, upgrades, integrations, and digital transformation initiatives from planning through execution.
• Collaborate with business departments to identify technology needs and deliver solutions that enhance productivity and customer service.
• Ensure effective disaster recovery, business continuity planning, data backup, and recovery procedures.
• Manage relationships with external vendors, technology partners, and service providers to ensure quality service delivery and cost optimization.
• Prepare and manage the IT department budget, monitor expenditures, and optimize technology investments.
• Lead, mentor, and develop the IT team, fostering a culture of innovation, collaboration, and continuous improvement.
• Ensure compliance with Saudi regulatory requirements, cybersecurity frameworks, insurance industry standards, and internal company policies.
• Prepare regular management reports on IT performance, cybersecurity posture, project progress, service levels, and operational risks.

Knowledge, Skills, and Experience