IT Internship - Part time Remote

Intern Overview

Essential Duties

• Provide technical support to employees, including troubleshooting hardware, software, and network issues.
• Assist in setting up and configuring computers, mobile devices, and other IT equipment.
• Help maintain and update IT documentation, asset inventories, and user guides.
• Support system upgrades, software installations, and routine maintenance tasks.
• Assist with monitoring system performance and security alerts.
• Participate in IT projects such as system migrations, cloud integrations, or process automation.
• Collaborate with team members to improve IT workflows and user experience.
• Ensure compliance with IT policies and data security protocols.

Required Knowledge, Skills, and Abilities

• Currently pursuing an undergraduate degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, operating systems, and networking concepts.
• Familiarity with Microsoft Office, Windows OS, and common enterprise software.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Experience with help desk systems or ticketing platforms is a plus.

Required Education and Experience

Requirements

• Currently pursuing an undergraduate degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, operating systems, and networking concepts.
• Familiarity with Microsoft Office, Windows OS, and common enterprise software.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Experience with help desk systems or ticketing platforms is a plus.