IT Helper
Role Overview
Assist the IT team with day-to-day technical support, computer setup, troubleshooting, and general IT-related tasks.
The role requires basic computer knowledge, a proactive approach, and willingness to learn.
Key Skills for This Role
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Job Summary
Assist the IT team with day-to-day technical support, computer setup, troubleshooting, and general IT-related tasks.
The role requires basic computer knowledge, a proactive approach, and willingness to learn.
Key Responsibilities
- Assist with installation, setup, and maintenance of computers, laptops, printers, and other IT equipment.
- Provide basic technical support for employee hardware and software issues.
- Troubleshoot common computer, printer, internet, and network-related problems.
- Assist with user accounts, email accounts, and access permissions.
- Support software installation and updates.
- Organize IT equipment, cables, accessories, and inventory.
- Assist with equipment movement, replacement, and basic maintenance.
- Escalate complex technical issues to the IT team or senior IT staff.
- Assist with CCTV, access control, biometric devices, and other office technology when required.
- Maintain records of IT assets, repairs, and equipment assignments.
- Provide general technical assistance across the office.
Requirements
- High school diploma or relevant IT qualification.
- Basic knowledge of computers, Windows, Microsoft Office, printers, and networking.
- Basic troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to learn and develop technical skills.
- Previous IT support or helper experience is an advantage.
- UAE experience is preferred.
Pay
- Pay is AED 2,500 to AED 3,000 per month.
Work Location
- Work is performed in person.
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