IT Help Desk (L1)
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Key skills for this role
About the Role
We are looking for a motivated Junior IT Help Desk Support to join our team. What you’ll do: Troubleshoot and resolve network and system issues. Configure and install IT solutions.
Key Skills for This Role
Full Job Posting
Overview
- We are looking for a motivated Junior IT Help Desk Support to join our team.
- What you’ll do:
- Troubleshoot and resolve network and system issues.
- Configure and install IT solutions.
- Set up new users and manage security passwords.
- Communicate technical issues clearly to users.
- Learn and grow with new technical concepts.
Preferred/Advantageous Skills
- Experience with Microsoft 365 administration.
- Experience with Active Directory.
- Experience in troubleshooting
- Floor support
- Trouble shooting
- Strong general computer proficiency.
Background/Qualifications
- 1 year of experience in a similar position.
- Bachelor’s degree in IT, Computer Science, or related field is advantageous.
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