IT Field Engineer
Role Overview
Provide hands-on IT support to services across an allocated region, with travel beyond the region when needed.
The role combines technical troubleshooting, site support and infrastructure work.
The position is described as full time, 37.5 hours per week, and permanent.
Key Skills for This Role
Full Job Posting
Role overview
Provide hands-on IT support to services across an allocated region, with travel beyond the region when needed.
The role combines technical troubleshooting, site support and infrastructure work.
The position is described as full time, 37.5 hours per week, and permanent.
Key responsibilities
- Resolve hardware, software, connectivity, Wi-Fi, telephony and printing issues.
- Install, configure, replace and relocate end-user devices and network-connected equipment.
- Support Windows, Microsoft 365 and Entra ID or Active Directory environments.
- Conduct site surveys and support implementations, relocations, demobilisations and technology changes.
- Maintain tickets, technical notes and asset records; coordinate with IT teams and support colleagues.
Candidate requirements
- Hands-on IT support experience and confidence working independently across locations.
- Confidence supporting Windows endpoints and Microsoft cloud services.
- Good understanding of networking fundamentals, including TCP/IP.
- Strong technical skills, attention to detail and a proactive problem-solving approach.
Location and work pattern
- The description states a Leeds office base with flexible hybrid working and regular travel to services.
- A separate heading in the description names Brighton; the later location statement names Leeds.
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