Housing Support Worker

Role overview

The opportunity

• Build trusted relationships and develop support plans reflecting each person's circumstances, strengths, and aspirations.
• Support access to accommodation, healthcare, treatment, specialist support, and wellbeing services.
• Help people develop independent living skills, sustain tenancies, and improve wellbeing.
• Provide advocacy and support with benefits, life skills, and reconnecting with education, employment, training, family, or community networks.
• Coordinate support with local authorities, housing providers, healthcare professionals, social care, safeguarding teams, and community partners.

About you

• Relevant experience may come from housing support, community services, substance use, mental health, social care, supported accommodation, tenancy sustainment, or related work with complex needs.
• Bring relationship-building, communication, and partnership-working skills.
• Understand strengths-based and trauma-informed approaches, safeguarding, professional boundaries, and risk management.
• Be able to engage people who may find services difficult to access, manage a varied caseload, and work independently.
• Show commitment to inclusion and person-centred support, with a proactive and solution-focused approach.

Hours and contract

• Full time, 37.5 hours per week; permanent contract.

Pay and allowance

• Salary range is £28,557.79–£32,802.41, with Outer London Weighting of £2,250.61.

Benefits

• Benefits include annual leave, a paid weekly Wellness Hour, wellbeing support, pension, employee discounts, and development opportunities.

Additional information

• The role is not eligible for visa sponsorship and requires existing UK right to work.
• The post is subject to an enhanced Disclosure and Barring Service check.