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IT Director - QSR

RTC-1 Employment Services
Dubai, UAE
fulltime
Director
Today
IT StrategyDigital TransformationIT GovernanceBudget ManagementTeam LeadershipCybersecurity
Free

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IT StrategyDigital TransformationIT Governance
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Employment Type: Full Time

Salary: depending on experience and qualifications plus family benefits

Job Location: Dubai, UAE

About the Client:

A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE

Job Description

  • Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems
  • Take full ownership of point-of-sale (POS) infrastructures, drive-thru tech, kitchen automation systems, and third-party delivery aggregator integrations to maximize operational efficiency and revenue
  • Build, scale, and govern enterprise data architectures and business intelligence dashboards and empower data-driven decisions through advanced analytics, customer insights, and predictive AI modeling
  • Ensure absolute uptime, peak performance, and high availability across all corporate networks, cloud platforms, and core ERP environments
  • Manage the technology project portfolio from blueprint to rollout and oversee capital and operational budgets (CAPEX/OPEX), calculate project ROI, and lead critical vendor negotiations and SLA frameworks

Qualifications

  • Male, 45 years old and below; with A minimum of 8 years of progressive IT experience, featuring at least 5 years in a senior IT leadership capacity.
  • Proven experience navigating high-volume, multi-unit retail networks is essential. Candidates from Quick Service Restaurants (QSR), Food & Beverage, Retail, or Hospitality are highly preferred
  • Bachelor’s degree in Computer Science, IT, or Information Systems; An MBA or technology-related Master’s Degree is highly preferred
  • Industry certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or enterprise Cloud credentials (AWS, Azure, Google Cloud) are added advantage
  • Comprehensive familiarity with enterprise ERP systems (SAP, Oracle, or Microsoft Dynamics), advanced data analytics, and modern IT Service Management (ITSM) frameworks
  • About the company
  • RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE.
  • Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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