IT Director
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Key skills for this role
About the Role
**Position Title:** IT Director **Employment Type:** Full Time **Salary:** Competitive package with family benefits **Job Location:** Dubai, UAE **About the Client:** A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE **Job Description:** * Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems * Take ful
Key Skills for This Role
Full Job Posting
Salary
Competitive package with family benefits
Dubai, UAE
About the Client:
A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE
Job Description
- Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems
- Take full ownership of point-of-sale (POS) infrastructures, drive-thru tech, kitchen automation systems, and third-party delivery aggregator integrations to maximize operational efficiency and revenue
- Build, scale, and govern enterprise data architectures and business intelligence dashboards and empower data-driven decisions through advanced analytics, customer insights, and predictive AI modeling
- Ensure absolute uptime, peak performance, and high availability across all corporate networks, cloud platforms, and core ERP environments
- Manage the technology project portfolio from blueprint to rollout and oversee capital and operational budgets (CAPEX/OPEX), calculate project ROI, and lead critical vendor negotiations and SLA frameworks
Qualifications
- A minimum of 8 years of progressive IT experience, featuring at least 5 years in a senior IT leadership capacity.
- Proven experience navigating high-volume, multi-unit retail networks is essential. Candidates from Quick Service Restaurants (QSR), Food & Beverage, Retail, or Hospitality are highly preferred
- Bachelor’s degree in Computer Science, IT, or Information Systems; An MBA or technology-related Master’s Degree is highly preferred
- Industry certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or enterprise Cloud credentials (AWS, Azure, Google Cloud) are added advantage
- Comprehensive familiarity with enterprise ERP systems (SAP, Oracle, or Microsoft Dynamics), advanced data analytics, and modern IT Service Management (ITSM) frameworks
How To Apply
Send your CV in word format to:
Fnbopsjobs2021 At Gmail Dot Com
and use “
It Director - Qsr
” as email subject
Most important screening questions:
1.
Do you have experience leading IT operations and digital transformation within a multi-unit Retail, QSR, F&B, or Hospitality business?
If yes, please briefly describe the scale of operations and your key responsibilities.
2.
Have you managed technologies such as POS systems, self-ordering kiosks, loyalty platforms, drive-thru technology, kitchen automation, or third-party delivery integrations?
Which systems have you worked with, and what were your key achievements?
3.
Have you held a senior IT leadership role with responsibility for ERP systems (SAP, Oracle, or Microsoft Dynamics), cloud infrastructure, IT budgets (CAPEX/OPEX), and technology project delivery?
Please share the size of the team and budget you managed.
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