IT Business Analyst
Role Overview
Join Manulife’s Risk Technology team to design and deliver data and technology solutions supporting Global Risk Management.
Help modernize enterprise risk processes through data, analytics, workflow tools, and technology.
Key Skills for This Role
Full Job Posting
Role overview
Join Manulife’s Risk Technology team to design and deliver data and technology solutions supporting Global Risk Management.
Help modernize enterprise risk processes through data, analytics, workflow tools, and technology.
Position responsibilities
- Develop business requirements, technical specifications, and documentation for Risk Technology initiatives.
- Analyze complex datasets and work with management on data-driven solutions.
- Conduct cost-benefit analysis to support strategic decisions, budgeting, and resourcing.
- Review processes and identify training needs for system implementations and workflow improvements.
- Contribute to agile delivery and support acceptance testing standards.
- Facilitate, communicate with, and train team members and business stakeholders.
- Research and document business issues involving workflows, processes, and system design.
Required qualifications
- 8+ years of relevant experience in analytics, technology, or risk-related roles.
- Strong SQL, data modeling, and BI dashboard experience with Qlik, Tableau, Power BI, or similar tools.
- Bachelor’s degree in computer science, mathematics, analytics, or a related field; a master’s degree is an asset.
- Expertise in system design, business analysis, and user acceptance testing.
- Strong problem-solving, communication, facilitation, and stakeholder management skills.
- Knowledge of operational and regulatory risk reporting, statistical analysis, and data inference.
- Experience using AI assistance to expedite SDLC, such as Visual Studio Code, GitHub Copilot, or Claude Code.
Preferred qualifications
- Experience with an eGRC tool such as Archer is preferred.
- Agile project management and workflow design knowledge are preferred.
- Stakeholder influence and negotiation, translating business needs into technical solutions, and delivering training or writing tutorials are preferred.
Working arrangement
- The working arrangement is hybrid.
Salary
- Expected salary range is CAD $86,100–$136,100 per year; incentive compensation may also be available.
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