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Associate Applied AI Engineer – GenAI Systems

Manulife
Toronto, CAN
Full-time
Entry · 0–3 years experience
Onsite
Discovered Today
databricksgitpythonpytorchscikit-learnspark

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Required Qualifications:

  • Master’s or PhD in Computer Science, Statistics, Machine Learning, Applied Mathematics, Operations Research, Engineering, or a related quantitative field.
  • 0–3 years of experience in applied data science / machine learning, including internships, co-ops, research, or early-career industry experience; strong academic project work may also be considered.
  • Strong Python and SQL, with solid software engineering fundamentals such as Git-based workflows, code reviews, unit and integration testing, logging, readable code structure, debugging, and basic performance tuning.
  • Hands-on experience with modern DS/ML tooling such as scikit-learn, PyTorch/TensorFlow, Spark/Databricks or similar, including data preparation, feature engineering, and model development.
  • Demonstrated ability to turn a problem into a structured technical approach, including clear thinking around inputs, outputs, assumptions, failure modes, and evaluation.
  • Exposure to building or evaluating GenAI solutions, including at least one of: RAG, structured summarization/extraction, LLM-based classification, tool/function calling, or multi-step workflows.
  • Strong evaluation mindset across ML and GenAI, including metric selection, holdout testing, error analysis, scenario coverage, edge-case thinking, and basic regression testing approaches.
  • Understanding of production-oriented development, including packaging code, working with APIs or services, handling configuration, monitoring outputs, and designing for maintainability.
  • Strong communication skills, with the ability to explain technical outputs, limitations, and design choices in plain language.

Preferred Qualifications:

  • Master’s or PhD in Computer Science, Statistics, Machine Learning, Applied Mathematics, Operations Research, Engineering, or a related quantitative field.
  • 0–3 years of experience in applied data science / machine learning, including internships, co-ops, research, or early-career industry experience; strong academic project work may also be considered.
  • Strong Python and SQL, with solid software engineering fundamentals such as Git-based workflows, code reviews, unit and integration testing, logging, readable code structure, debugging, and basic performance tuning.
  • Hands-on experience with modern DS/ML tooling such as scikit-learn, PyTorch/TensorFlow, Spark/Databricks or similar, including data preparation, feature engineering, and model development.
  • Demonstrated ability to turn a problem into a structured technical approach, including clear thinking around inputs, outputs, assumptions, failure modes, and evaluation.
  • Exposure to building or evaluating GenAI solutions, including at least one of: RAG, structured summarization/extraction, LLM-based classification, tool/function calling, or multi-step workflows.
  • Strong evaluation mindset across ML and GenAI, including metric selection, holdout testing, error analysis, scenario coverage, edge-case thinking, and basic regression testing approaches.
  • Understanding of production-oriented development, including packaging code, working with APIs or services, handling configuration, monitoring outputs, and designing for maintainability.
  • Strong communication skills, with the ability to explain technical outputs, limitations, and design choices in plain language.
  • When you join our team:
  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.
  • #LI-Hybrid
  • The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$69,525.00 CAD - $115,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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