IT Application Specialist
Skills
About This Role
Key Responsibilities
- Drive the implementation of Microsoft Dynamics (MD) in partnership with the implementation vendor, including configuration, data migration, and Power BI re-establishment.
- Define and execute the legacy system exit strategy, ensuring secure historical data extraction to the data lake, continued reporting access, and system decommissioning.
- Manage, configure, and support
Microsoft Dynamics 365 Business Central
- to align with evolving business needs.
- Administer and optimize
HubSpot CRM
- including workflows, integrations, data integrity, and reporting.
- Provide end-user support and training on ERP and CRM functionalities.
Business Intelligence & Data Management
- Develop interactive dashboards and custom reports using
Microsoft Power BI
- .
- Write and optimize
SQL
- queries for data extraction and reporting.
- Maintain complex
Excel
models for financial, operational, and sales analysis using advanced functions, pivot tables, macros, and Power Query.
IT Coordination
- Act as the key contact with the
External IT AMC Provider
- , coordinating infrastructure support, issue escalation, and system maintenance.
- Monitor IT system performance and assist in implementing solutions to ensure maximum uptime and efficiency.
Cybersecurity & User Enablement
- Assist in implementing basic
Cyber Security Practices
- and protocols.
- Conduct regular
User Training
sessions on all key applications and IT security best practices.
Help enforce compliance with company-wide data protection and access control policies.
Required Skills & Qualifications
- Strong experience above 5 years in
- Microsoft Dynamics 365 Business Central and HubSpot CRM
- administration in all sections of the applications.
- At least 5 years of successful practical implementation experience of Business Central or NAV in logistics; Service and finance modules.
- Proficiency in
Microsoft SQL Server
and writing advanced
SQL
- queries.
- Ability to make recommendations for, and potentially implement, other modules and 3 rd party add-ons.
- Expertise in
Power BI
development and
Advanced Excel
- (including macros, Power Query, and data modeling).
- Working knowledge of
- IT systems
- , coordination with service providers, and cyber security fundamentals.
- Excellent communication, documentation, and user training skills.
- Ability to troubleshoot application issues and implement process improvements timely manner.
Preferred Qualifications
- Bacheloru2019s degree in Information Technology, Business Information Systems, or a related field.
- Relevant certifications in
Microsoft Dynamics 365 Business Central
,
Power BI
,
HubSpot
, and
SQL
- .
- Experience with
Power Automate
,
SharePoint
, or cloud services.
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