Issue Management Engineer
Role Overview
• The Issue Management Engineer is responsible for leading the intake, documentation, coordination, and resolution of engineering-related issues across all vehicle families and development phases.
• Acting as a central point of contact, this role ensures that issues—whether identified during validation, HIL testing, PWB, or in-market performance (IOP, QFS, IQS, warranty)—are properly tracked and resolved.
• The role supports cross-functional alignment and accountability throughout the engineering lifecycle and into post-production.
Full Job Posting
Qualifications:
- Bachelor’s degree in mechanical, Electrical, Systems Engineering, or related field (Master’s preferred).
- 5+ years of experience in automotive engineering, quality, or validation environments.
- Demonstrated experience with issue tracking systems and related tools.
- Knowledge of automotive development and testing processes, including HIL, validation, and launch readiness.
- Familiarity with field performance metrics (IOP, IQS, QFS, warranty analysis).
- Knowledge of quality tools (APQP, PPAP, DFMEA, PFMEA).
- Strong communication and organizational skills with the ability to influence across teams.
- Experience working with cross-functional and global teams.
- Lessons learned documentation with cross-functional team.
- Preferrable to have experience in the Client Engineering Releasing Process.
- Key Competencies:
- Strong analytical and problem-solving skills.
- Process-oriented with attention to detail and documentation.
- Ability to manage multiple issues and drive them to closure under tight timelines.
- Comfortable navigating ambiguity and coordinating across technical and non-technical stakeholders.
- High ownership, teamwork and accountability.
- APQP/PPAP, DFMEA/PFMEA experience.
- Lessons learned documentation experience.
- Experience with automotive electrical and electronic systems.
- Value to the Organization:
- Acts as a safeguard for quality and performance by ensuring no critical issue is overlooked.
- Reduces risk to program launches and in-field reliability.
- Drives systemic improvements and cross-functional accountability.
- Enables data-driven decision-making through structured issue tracking and reporting.
- All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
- Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
- Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
About ALTEN Technology USA
U.S. division of ALTEN Group, a global engineering and IT consulting firm providing technical services in embedded systems, software development, and product engineering.
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