IP/MPLS L2 Engineer
Role Overview
Experienced IP Operations Engineer role supporting live telecom networks in the Customer Operations Network Operations team.
Provides technical ownership of Nokia IP/MPLS networks to maintain availability, performance, resilience, and operational reliability.
Position location is described as the Middle East (GCC Region).
Key Skills for This Role
Full Job Posting
Role overview
Experienced IP Operations Engineer role supporting live telecom networks in the Customer Operations Network Operations team.
Provides technical ownership of Nokia IP/MPLS networks to maintain availability, performance, resilience, and operational reliability.
Position location is described as the Middle East (GCC Region).
Network operations and maintenance
- Administer, configure, operate, and troubleshoot Nokia IP/MPLS infrastructure and Nokia 7750 SR, WBX, VSR, and Load Balancer platforms.
- Perform software upgrades, patching, configuration changes, capacity expansions, and network-element lifecycle management.
- Configure and troubleshoot BGP, OSPF, IS-IS, MPLS, L2/L3 VPN, VRF, VLAN, QoS, and related IP services.
- Resolve routing, connectivity, packet loss, latency, congestion, traffic-flow, and service-availability issues; conduct incident root cause analysis.
- Monitor KPIs, alarms, interfaces, traffic utilization, routing status, and system health.
- Maintain configuration baselines, documentation, operational procedures, change plans, rollback procedures, and technical reports.
- Participate in planned changes and maintenance with risk assessment, validation, rollback readiness, and post-change verification.
- Support integration, acceptance, commissioning, and migration of network elements, services, and features.
- Lead preventive and corrective maintenance to maintain network availability and service quality.
Automation and reporting
- Develop Python scripts and tools for health checks, configuration validation, data collection, reporting, and repetitive network tasks.
- Identify network automation, operational efficiency, and process-improvement opportunities.
- Produce periodic network health-check, capacity, availability, performance, and fault-analysis reports.
Technical requirements
- Proven hands-on Nokia IP/MPLS experience in live telecom networks, including Nokia 7750 SR, WBX, VSR, and Load Balancer products.
- Strong knowledge of TCP/IP, BGP, OSPF, IS-IS, MPLS, L2/L3 VPN, VRF, VLAN, QoS, and IP routing.
- Strong Layer 2/Layer 3 troubleshooting across routing, switching, transport, and service connectivity.
- Strong Python scripting and practical network or operational task automation experience.
- Good understanding of Linux and command-line troubleshooting.
- Experience with upgrades, migrations, configuration management, capacity expansion, and change management.
- Understanding of network monitoring, KPIs, incident and problem management, and root cause analysis.
Additional qualifications
- Able to independently handle complex incidents and lead troubleshooting during critical network events.
- Excellent documentation, analytical, communication, and coordination skills.
- Bachelor’s degree in Telecommunications, Computer, Electrical/Electronic Engineering, or equivalent.
- Able to work shifts to support 24/7 operations.
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