Invoice Processing Executive

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About Us

Key Responsibilities

• Receive, review and process supplier invoices received through digital channels.
• Validate invoices against Purchase Orders (POs), contracts, SOWs, receipts, cost centers, GL codes and applicable approval requirements.
• Perform 2-way / 3-way matching, where applicable, and identify mismatches or missing information.
• Check invoices for accuracy, completeness, duplicate submissions, tax details, payment terms and required supporting documentation.
• Route invoices to the appropriate business owner, budget owner or Finance approver based on the defined approval matrix.
• Follow up with stakeholders on pending approvals, missing information and invoice discrepancies.
• Coordinate with suppliers to resolve issues related to PO numbers, pricing, quantities, taxes, payment terms and invoice documentation.
• Process invoices covering multiple cost centers, legal entities and business functions, ensuring appropriate approvals are obtained.
• Monitor invoice queues and ensure invoices are processed within agreed SLA / turnaround time (TAT).
• Track pending, rejected and blocked invoices and proactively follow up to minimize invoice aging and payment delays.
• Maintain accurate invoice records and ensure all required documentation and approval trails are available for audit purposes.
• Support month-end and year-end activities by monitoring open invoices, pending approvals and outstanding items.
• Prepare routine reports on invoice volumes, pending invoices, aging, rejections and SLA performance.
• Respond to basic supplier and stakeholder queries related to invoice status and processing.
• Identify recurring invoice-processing issues and suggest opportunities to improve accuracy, turnaround time and process efficiency.
• Support the adoption of digital invoice processing, OCR and workflow-based invoice processing tools, where applicable.
• Key Performance Indicators (KPIs)
• Invoice processing within defined SLA / TAT
• Invoice accuracy and first-time-right percentage
• Invoice rejection / exception rate
• Invoice aging and backlog
• Number of invoices processed
• Duplicate invoice identification
• Pending approval turnaround time
• Supplier query resolution time
• Processing productivity
• Quality and accuracy of invoice records
• Required Skills & Experience
• 2–5 years of experience in invoice processing, Accounts Payable (AP), P2P, Finance Operations or a similar transactional operations role.
• Hands-on experience in supplier invoice processing and validation.
• Understanding of the Procure-to-Pay (P2P) process.
• Basic understanding of POs, contracts, SOWs, cost centers, GL codes and approval workflows.
• Good Excel skills, including filters, sorting, pivot tables and VLOOKUP/XLOOKUP.
• Strong attention to detail and ability to process high volumes of invoices accurately.
• Good written and verbal communication skills.
• Strong follow-up and coordination skills.
• Ability to work with Finance, Procurement, Business stakeholders and suppliers.
• Ability to manage multiple priorities while meeting defined processing SLAs.

Preferred Skills

• Experience with Invoice processing
• Exposure to OCR, digital invoice processing or workflow-based invoice processing.
• Experience working in a global shared services, GBS, GCC or procurement operations environment is added advantage
• Experience handling multi-entity or international invoices.
• Working exposure to global suppliers
• Basic understanding of DOA / approval matrices.
• Experience with invoice exception management and resolution.
• Ideal Candidate Profile
• The ideal candidate should be detail-oriented, process-driven and comfortable working with high invoice volumes. The individual should have strong follow-up skills, be able to independently resolve routine invoice exceptions and effectively coordinate with suppliers, Finance, Procurement and business stakeholders.
• This is primarily a transactional invoice-processing role, with a focus on accuracy, productivity, SLA adherence and timely resolution of invoice exceptions.
• Education
• Bachelor's degree in Commerce, Finance, Accounting, Business Administration or a related discipline.
• Preferred: Relevant experience in Accounts Payable, P2P or invoice processing.