Internal Communications Manager

About the role

Key responsibilities

• Support internal communication plans aligned with client priorities and organizational objectives.
• Draft, edit, and proofread employee announcements, leadership messages, newsletters, intranet content, briefing notes, presentations, and talking points.
• Translate complex information into clear, concise, audience-appropriate communications.
• Coordinate campaigns and initiatives across channels, ensuring consistent messages, tone, and timing.
• Manage project plans, scopes, timelines, milestones, dependencies, actions, and deliverables; identify and escalate risks or delays.
• Coordinate workstreams and stakeholder inputs; manage reviews and approvals; maintain trackers, status reports, and project documentation.
• Prepare meeting agendas, record decisions and action items, and follow up with stakeholders.
• Support internal events, town halls, leadership engagements, and employee communication activities.
• Monitor communication performance and employee feedback, and report practical recommendations.
• Build client relationships, provide responsive day-to-day support, and follow client protocols, approvals, and confidentiality requirements.

Skills and experience

• At least 3 years of experience in internal communications, corporate communications, employee engagement, public relations, or a related field.
• Demonstrated project management experience, including workstream planning, deadline management, stakeholder coordination, progress tracking, and risk response.
• Excellent written and verbal communication, editing, and proofreading skills; able to create content for varied internal audiences and channels.
• Strong organization, attention to detail, and ability to manage competing priorities; sound judgment, discretion, and client-facing confidence.
• Proficiency in Microsoft PowerPoint, Word, and Excel.
• Fluency in English and Arabic.
• Bachelor’s degree in communications, public relations, journalism, marketing, business, or a related discipline.
• Government, public-sector, consulting, or agency experience is preferred; familiarity with internal communication platforms is an advantage.
• Must be based in Abu Dhabi or willing to commute there daily.

About APCO