Intermediate Account Manager

Role Overview

Responsibilities

• Build long-term relationships with Government of Canada stakeholders and client representatives.
• Understand client priorities, challenges, and business objectives as a trusted advisor.
• Identify expansion opportunities, emerging needs, and suitable solutions for existing accounts.
• Collaborate with technical, consulting, and delivery teams on project execution and client satisfaction.
• Prepare, coordinate, and review proposals, bids, presentations, and executive briefings.
• Support account planning, contract monitoring, engagement strategies, renewals, and negotiations.
• Coordinate client requirements with internal resources and delivery capabilities.
• Monitor satisfaction and address concerns, risks, and escalation items.
• Represent Levio at client meetings, industry events, and networking opportunities.

Qualifications and Experience

• Post-secondary education in Business Administration, Commerce, Public Administration, Management, Communications, or a related field.
• Five to seven years of account management, client relationship management, business development, or related client-facing experience.
• Experience working with Government of Canada departments, agencies, or public-sector organizations.
• Experience leading teams, coordinating stakeholders, or supporting project delivery.
• Experience with proposal development, bid preparation, or capture activities.
• Strong understanding of Government of Canada procurement and contracting processes.
• Strong interpersonal, written communication, verbal communication, and presentation skills.
• Spoken and written English are required.
• Bilingual English and French is a strong asset.
• Management consulting, IT services, digital transformation, or professional services experience is an asset.
• Government of Canada security clearance or eligibility to obtain one is an asset.

Work Arrangement

• Permanent, full-time role in a hybrid work environment.
• Must be able to attend in-person meetings in the National Capital Region, including Ottawa and Gatineau, as required.

Compensation

• Salary range is CAD 120,000 to CAD 150,000 plus bonus opportunities.

Why Join Levio

• Offers professional development, career growth, bonus opportunities, and a collaborative, innovative culture.
• Work on Government of Canada initiatives supporting public-sector transformation.