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greenhouse

Intake Specialist

Atticor
Lake Mary, USA
Full-time
Junior · 1–3 years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Key Responsibilities:

  • Serve as the primary sales contact for inbound leads and inquiries.
  • Evaluate potential cases using established qualification criteria.
  • Confidently present next steps and close qualified prospects over the phone.
  • Handle a high volume of inbound calls while maintaining conversion goals.
  • Follow up with prospective clients via phone, email, chat, and text to drive sign-ups.
  • Overcome objections and build urgency to secure commitments.
  • Coordinate intake appointments with attorneys when needed.
  • Maintain detailed and accurate records in the CRM system.
  • Deliver a high-quality client experience that drives satisfaction and referrals.
  • Required Skills & Competencies:
  • Proven sales ability with strong closing skills.
  • Comfortable working toward performance metrics and conversion goals.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Strong time management and follow-up discipline.
  • Confident, persuasive, and resilient mindset.
  • Sound judgment and professional discretion.
  • Education & Experience:
  • 1–3 years of experience in sales, call center, customer service, or client-facing roles.
  • Experience in a high-volume inbound sales environment strongly preferred.
  • Law firm intake or legal call center experience is a plus.
  • Bachelor’s degree preferred.
  • Language:
  • Spanish (Preferred)
  • English (Required)
  • Atticor is an Equal Opportunity Employer. For California residents, you will receive our CCPA information on your application confirmation page.

Qualifications

  • 1–3 years of experience in sales, call center, customer service, or client-facing roles.
  • English (Required)
  • Atticor is an Equal Opportunity Employer. For California residents, you will receive our CCPA information on your application confirmation page.

Preferred Qualifications

  • Experience in a high-volume inbound sales environment strongly preferred.
  • Law firm intake or legal call center experience is a plus.
  • Bachelor’s degree preferred.
  • Spanish (Preferred)

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