Insurance Client Manager - Professional Services Group
Key Skills for This Role
Full Job Posting
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Build strong relationships with clients and prospective clients, becoming a trusted point of contact.
Support the Client Director with larger accounts while taking full ownership of the team’s smaller accounts — including managing renewals, checking slips, and preparing submissions, reports and other documentation alongside the Client Service Advisor.
Develop a solid understanding of each client’s business, including their financial performance, goals, market position, structure and key people.
Contribute to new business activity and help drive opportunities within the team.
Work closely with Aon’s Global Broking Centre to support renewals and ensure high‑quality client service.
Collaborate with other Aon divisions to strengthen service delivery and support Aon’s broader growth strategy.
Ensure timely client payments and assist with credit control where needed.
Coach and mentor less experienced team members, helping to support their development.
Follow Aon’s business processes, systems, procedures and insurer security policies to maintain high standards of compliance.
How this opportunity is different
This role gives you the chance to handle a varied and high‑profile portfolio within Aon’s specialist Professional Services Group, working with some of the UK’s most respected firms. You’ll enjoy real ownership of your accounts, close collaboration with senior colleagues, and the opportunity to grow your expertise across PI, D&O and Cyber while contributing to new business and mentoring others.
Skills and experience that will lead to success
- Strong commercial understanding of business and the insurance market.
- Good knowledge of Professional Indemnity insurance; experience with D&O and Cyber is an advantage.
- Excellent communication, listening and negotiation skills.
- High attention to detail and strong written skills.
- Confident using Microsoft Office and IT systems.
- Able to handle a busy workload through strong organisation and time‑management skills.
- Adaptable, focused and self‑disciplined in your approach.
- A proactive, self‑motivated team player who uses their initiative.
- Creative problem‑solver with the ability to find solutions as new challenges arise.
- Committed to acting with integrity and making a positive impact on clients, colleagues and the wider community.
- Supportive of others’ development, contributing positively to team culture and collaboration.
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About Aon Corporation
Global professional services firm providing risk, insurance, and human capital solutions.
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