Instructional Designer

Our Instructional Designer will also

• Design and manage an internal AI training program with relevant curriculum, from foundational AI literacy through role-specific, applied AI skills
• Execute the ADDIE course creation lifecycle for AI-focused elearning content:
• Collaborate closely with the Instructional Design team and Subject Matter Experts (SMEs) across departments to identify AI upskilling needs and priorities
• Partner with technical and product teams to ensure AI-related content is accurate, current, and relevant as tools and capabilities evolve
• Create detailed storyboards and course design documents
• Design and develop engaging content (elearning, instructional videos, microlearning, job aids) using various authoring tools, with a focus on AI training/upskilling and end user content
• Create objective-aligned knowledge checks and practical exercises that measure learners’ ability to apply AI tools and concepts on the job
• Iteratively review and update AI program content in a timely manner based on learner feedback, tool changes, and new AI capabilities
• Launch and manage AI upskilling content in our learning management system (LMS), and track program adoption and completion
• Provide regular updates to and maintenance of existing AI upskilling courses and resources
• Utilize Generative AI tools to scale training content creation — including scriptwriting, use-case development, course summaries, and assessments
• Proactively research AI tools, trends, and best practices, quickly learning new capabilities to keep upskilling programs current and effective
• Conduct needs assessments specific to end-user training and modify and tailor some reseller-focused learning materials specifically for end users
• Measure and report on program impact, using metrics and learner feedback to demonstrate the value of AI upskilling initiatives and end user training content
• Work independently and with outstanding communication skills to set and meet quarterly objectives and deadlines
• Collaborate with the Training & Enablement (T&E) team to organize content within shared workspaces
• Support additional team initiatives as needed, in a helpful spirit of collaboration

• Experience utilizing ADDIE required
• Demonstrated experience using Generative AI tools for content development (e.g., scriptwriting, storyboarding, assessment creation) required
• Experience using Articulate Rise and Storyline required
• Experience with Camtasia or a similar tool for video creation and editing required
• Experience with LMSs (such as LearnUpon) required
• Outstanding writing and editing skills, time management, communication, and attention to detail required
• Proven experience designing and delivering upskilling or capability-building programs required
• Ability to translate complex, fast-changing technical concepts (especially around AI) into clear, digestible content required
• Proven experience delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations required
• Bachelor’s degree (BA/BS) in a related field required
• Experience building or supporting AI adoption, AI literacy, or digital transformation programs preferred
• Ability to conduct and analyze results of a needs and/or gap analysis preferred
• Experience in technology or security industry preferred
• Experience using Asana or a similar project management system preferred
• Experience with Google Suite and Apple products preferred
• Experience creating learning videos and animations preferred
• Experience creating technical training preferred

Why Work for Us?

• The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
• Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.