Insights Analyst
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Collaborate and partner with the wider Insights team and key stakeholders to analyse data and communicate actionable recommendations that directly support LiveScore’s strategic goals.
- Independently extract, clean and analyse complex customer, transactional and game-level data using SQL to uncover behavioural patterns, cohort customers and identify trends to solve real-world business challenges.
- Regularly monitor core Casino product KPIs, proactively investigating changes in performance, diagnosing the drivers behind those changes and communicate the “why” to stakeholders of all levels.
- Interpret complex analytical findings and translate them into a coherent, compelling story. Create engaging visual dashboards and presentations that simplify complexity and help influence business decisions.
- Build strong relationships with Marketing and Casino business partners, learning to understand their commercial needs, deliver on analytical requests, and constructively challenge assumptions when necessary.
- Maintain open and continuous communications with your manager and your team with regards to workload and projects.
Skills, Knowledge and Experience
- Excellent analytical and numerical capabilities. Ideally developed through a degree in a quantitative field.
- Proven relevant experience in an insights, data or other analytically focused role.
- Proficient in SQL, with a proven ability to write, optimise and execute queries against large, complex data sets.
- A self-motivated problem solver, with the ability to seek out business problems to solve rather than waiting to be assigned a task.
- An understanding of the betting and gaming industry is strongly preferred.
- Strong understand of business KPIs, customer behaviour and marketing mechanics (specifically an ability to evaluate CRM, acquisition and promotional campaigns).
- Exceptional ability to translate complex information into coherent actionable recommendations suitable for a wide array of stakeholders.
- Ability to confidently present and tailor presentations to a variety of different levels across the business.
- Strong organisational and time-management skills, with the ability to work on multiple projects simultaneously and meet tight deadlines.
- What can we offer?
- Company Performance Bonus
- Flexible Working Agreements where applicable
- Private Healthcare Scheme + Employee Enhanced Assistance
- Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay
- Subsidised Gym Membership
- Annual Travel Card Loan & Ride to Work Scheme
- Life Assurance (x3 salary)
- Contributory Pension Plan
- Virgin Family: Giving you access to exclusive Virgin offers and experiences
- Thursday drinks in the office and regular socials
Qualifications
- Excellent analytical and numerical capabilities. Ideally developed through a degree in a quantitative field.
- Proven relevant experience in an insights, data or other analytically focused role.
- Proficient in SQL, with a proven ability to write, optimise and execute queries against large, complex data sets.
- A self-motivated problem solver, with the ability to seek out business problems to solve rather than waiting to be assigned a task.
- Strong understand of business KPIs, customer behaviour and marketing mechanics (specifically an ability to evaluate CRM, acquisition and promotional campaigns).
- Exceptional ability to translate complex information into coherent actionable recommendations suitable for a wide array of stakeholders.
- Ability to confidently present and tailor presentations to a variety of different levels across the business.
- Strong organisational and time-management skills, with the ability to work on multiple projects simultaneously and meet tight deadlines.
- What can we offer?
- Flexible Working Agreements where applicable
- Private Healthcare Scheme + Employee Enhanced Assistance
- Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay
- Subsidised Gym Membership
- Annual Travel Card Loan & Ride to Work Scheme
- Life Assurance (x3 salary)
- Contributory Pension Plan
- Virgin Family: Giving you access to exclusive Virgin offers and experiences
- Thursday drinks in the office and regular socials
Preferred Qualifications
- An understanding of the betting and gaming industry is strongly preferred.
- Company Performance Bonus
About LiveScore Group
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