Insights Analyst
Role Overview
The Insights Analyst bridges business and Insights teams, supporting strategy and transformation with claims-data analysis.
The role provides timely, detailed insights to help stakeholders make informed business decisions amid economic and accounting changes.
Key Skills for This Role
Full Job Posting
About AXA
AXA provides insurance and financial services, including health, car, home, and business insurance.
AXA Insurance UK brought its Commercial and Retail teams together under a single leadership.
Job overview
The Insights Analyst bridges business and Insights teams, supporting strategy and transformation with claims-data analysis.
The role provides timely, detailed insights to help stakeholders make informed business decisions amid economic and accounting changes.
Key responsibilities
- Provide analytical support across insights, planning, pricing, and finance teams.
- Analyse claims performance and loss ratios against emerging trends to support strategic plans.
- Review premium, claims, and loss-ratio trends to support forecasting and explain performance drivers.
- Use market data for long-term projections and annual strategic planning.
- Develop a model to update business profitability monthly using emerging data trends.
- Contribute to a platform of early-warning indicators for claims KPIs.
- Work with Finance, Claims, Underwriting, Actuarial, Pricing, and Reinsurance stakeholders to support accurate information sharing in reserving.
- Deliver automated Power BI reports and self-service claims-performance dashboards for Commercial Lines.
Skills and experience
- Ability to design, implement, and manage effective financial MI update processes.
- Previous experience using data insights to support claims analysis.
- High degree of commercial acumen.
- Experience building and maintaining relationships across multiple teams.
- Proficient in negotiation and influencing; able to perform under pressure and meet deadlines.
- Strong attention to detail and ability to apply pragmatism when appropriate.
- Must be eligible and authorised to work in the United Kingdom.
Work arrangements
- Employees work at least two days a week (40%) away from home, increasing to three days a week (60%) from December 2026.
- Away from home includes attending the office, visiting clients, or attending industry events.
- Flexible working arrangements may be discussed with Talent Acquisition.
Benefits
- Annual pay review and performance-based bonus.
- Employer-funded private medical cover, 25 to 28 days of annual leave plus bank holidays, and wellbeing services.
- Three paid volunteering days per year.
- Paid parental and carer's leave.
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