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Inside Sales Representative - Waterworks

Ferguson
Akron, USA
Full-time
Junior · 1–3 years experience
Onsite
Discovered 3 days ago
Prospecting

Full Job Posting

Key Responsibilities:

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
  • Develop and maintain customer documentation that outlines product information and solution details.
  • Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
  • Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.
  • Responsibilities include training and working in the warehouse, pipe yard, and at the sales counter

Qualifications:

  • 1-3 years of experience in a sales support, customer service, or related role.
  • Experience in Waterworks or Construction is a plus
  • Must be comfortable performing physically demanding work
  • Ability to transition between warehouse, yard, counter, and administrative duties as needed
  • Experience in a target-driven sales environment preferred.
  • Ability to react well in a fast-paced environment & follow through on commitments.
  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills; experience in project management is a plus
  • At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
  • Pay Range:
  • $18.71 - $29.92
  • Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
  • This role is Bonus or Incentive Plan eligible.
  • Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
  • The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
  • Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
  • Equal Employment Opportunity and Reasonable Accommodation Information

Preferred Qualifications

  • Experience in Waterworks or Construction is a plus
  • Experience in a target-driven sales environment preferred.
  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
  • Strong organizational and project management skills; experience in project management is a plus
  • This role is Bonus or Incentive Plan eligible.

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