Inside Sales Manager
Key Skills for This Role
Full Job Posting
ESSENTIAL JOB FUNCTIONS
Lead, coach, and manage a remote team of Inside Sales Representatives covering the Southwest and Northwest markets
Track and improve key sales metrics and KPIs, including call volume, appointment setting, referrals, and conversion rates
Recruit, hire, onboard, and train new team members so they ramp up quickly and contribute to growth
Manage regional markets and lead remote training sessions and performance reviews
Moderate quarterly virtual continuing education (CE) classes for real estate agents
Build accountability and ongoing improvement through regular one-on-one coaching and team sessions
Partner closely with Outside Sales to ensure smooth handoffs and alignment on field opportunities
Work with the Director of Sales to roll out initiatives that grow agent relationships and brand presence
Monitor CRM usage and keep lead, pipeline, and follow-up data accurate
Lead weekly team meetings and take an active role in sales planning
Other duties as assigned
SKILLS AND ABILITIES
- Strong sales leadership, coaching, and communication skills
- Ability to motivate a team and hold individuals accountable to high standards
- Deep understanding of outbound, phone-based B2B sales
- Proficiency with CRM systems, sales data tracking, and basic reporting
- Organized and detail-focused, with excellent time management
- Comfortable leading in a fast-moving, remote work environment
- Confident with lead generation, pipeline management, and conversion strategies
- Committed to excellent service for both team members and clients
MINIMUM REQUIREMENTS
- Two or more years of experience in sales leadership or outbound sales team management
- High-speed internet connection and a distraction-free home workspace
- Availability to work full time, Monday through Friday, during business hours aligned with Mountain and Pacific time zones
PREFERRED REQUIREMENTS
- Experience in real estate, home inspection, mortgage, title, or a related industry
- Prior leadership of a call center, inside sales, or remote sales team
- Bachelor's degree
- Experience managing distributed teams and remote workflows
EMPLOYEE BENEFITS
- Competitive base salary with bonus potential
- Fully remote position with company-provided office equipment
- 401(k) with employer match
- Health, dental, and vision insurance
- Paid time off and company holidays
- Travel stipend for team visits
- Leadership development and career growth opportunities
- Inclusive, family-friendly work environment
- Regular team-building events and a supportive culture
About LaunchPad Home Group
U.S. private platform of home inspection and home-service brands serving homeowners and real-estate professionals.
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