Inside Sales Associate

Create and manage accurate add-on licensing quotes for existing customers, including license increases, SKU changes, subscription modifications, true-ups, and new product additions.

Support Microsoft licensing requests across Microsoft 365, Azure, Commercial, GCC, GCC High, and Azure Government environments.

Review customer licensing needs and align quote recommendations to customer requirements, contract terms, and approved pricing guidance.

Coordinate with Inside Sales, Finance, Procurement, and Sales Operations to move quotes from request through order fulfillment.

Maintain accurate customer, opportunity, quote, renewal, and activity records in Salesforce and other business systems.

Track open add-on quotes, quote expirations, approvals, customer follow-up activity, and order status to ensure timely completion.

Respond professionally to internal and customer licensing inquiries and escalate complex licensing, compliance, or technical questions as appropriate.

Identify customer expansion opportunities related to licensing, security, compliance, cloud, and managed services and route opportunities to the appropriate sales resource.

Support renewal and expansion motions by assisting with quote preparation, licensing documentation, and customer communication as needed. • Additional duties, upon management request.

Experience in Managed Services, IT, software sales, licensing operations, sales support, or customer success

Experience in Microsoft and other SaaS licensing

2+ years of experience preparing customer quotes and managing add-on, expansion, renewal, or subscription change requests

Familiarity with Microsoft CSP, NCE, Microsoft 365, Azure, GCC, GCC High, or Azure Government preferred

Proficiency in Customer Relationship Management (CRM), quoting, ticketing, or business operations tools; Salesforce experience preferred

Strong attention to detail with the ability to validate pricing, license quantities, product SKUs, dates, and customer information

Excellent written and verbal communication skills with the ability to interact professionally with customers, vendors, and internal stakeholders

General knowledge of NIST 800-171, CMMC, government cloud, or Defense Industrial Base customer requirements preferred

Strong problem-solving skills and a willingness to research licensing questions, validate information, and escalate appropriately

To be a part of one of the fastest-growing companies in America, and a talented team to back you up.

An awesome culture, backed up by winning several Best Places to Work awards.

Remote work opportunities

Medical, Dental, Vision Insurance

Four Weeks of Paid Time Off (vacation & sick leave)

Four weeks of Paid Maternity and Paternity leave

Two days of Paid Volunteer Time

401(k) with 4% Company Match

Company Bonus Structure

Tuition Reimbursement

Employer-sponsored Disability & Life Insurance

Professional Development

This a remote position with 10% travel.

Team Human : Respecting all humans is a critical part of who we are at C3. We practice integrity in all interactions, we empathize with others, we create a supportive work environment, and we support the communities in which we live and operate.

Security First : At the cornerstone of our business, we prioritize security above convenience, cost or efficiency. A “security-first” approach means we practice what we preach and we lead by example for our clients.

Be an Advocate : We are passionate in our advocacy for our customer’s success and a path to the best solution for their business. We embrace feedback, put ourselves in your shoes and advocate for your interests as our own.

Embrace Change : It's a practical necessity in an industry that never stands still. As a new entity born from the merger of two top-ranked CMMC-focused IT services companies, we're keenly aware that our success hinges on our ability to adapt - whether that means integrating new platforms, refining processes, or keeping pace with changing guidelines.

Resilience : Our ability to withstand adversity and accomplish objectives while maintaining professionalism and discipline is critical to successful crisis management and risk avoidance.