Inside Sales and Procurement Coordinator

Company Description

Inside Sales Coordination

• Prepare and issue customer quotations with accurate pricing and specifications
• Follow up on inquiries, negotiate within approved margins, and convert leads into confirmed sales orders
• Process sales orders in the ERP system, ensuring technical and commercial accuracy
• Coordinate with warehouse and logistics teams to secure on-time delivery
• Build and maintain strong customer relationships, responding promptly to all inquiries
• Track order status end-to-end and keep clients updated at every stage
• Support the sales team with market pricing intelligence, trends, and competitor analysis

Procurement Coordination

• Source materials from approved local and international suppliers
• Request and evaluate supplier quotations on price, quality, lead time, and certification compliance
• Issue purchase orders and secure timely order confirmations
• Monitor supplier performance against specifications, standards, and delivery commitments
• Coordinate import shipments, shipping documentation, and customs clearance
• Maintain optimal stock levels aligned with sales forecasts
• Act as the central liaison between suppliers, customers, logistics providers, and internal teams
• Resolve order discrepancies, delivery delays, and quality issues end-to-end
• Support finance with payment follow-ups and procurement documentation

Requirements

• Bachelor’s degree in business administration, Supply Chain management or related field.
• 2–5 years of experience in steel trading (carbon steel/stainless steel preferred)
• Experience in both sales support and procurement is highly desirable
• Understanding of steel products grades (e.g., SS304, SS316, A36 etc)
• Familiarity with ERP systems and MS Office (especially Excel)
• Strong negotiation and communication skills
• Good organizational and multitasking abilities
• Attention to detail, especially with technical specifications