Inside Physical Damage Appraiser

Applications are accepted on an ongoing basis.

An open position may not be available at this time.

We offer a merit-based work-from-home program based on job responsibilities.

After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team.

The position requires the following, but is not limited to:

• Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims.

• Maintains an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards.

• Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions; develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims.

• Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.

• Handle investigations by phone, mail and on-site investigations.

• Willing to travel and be temporarily reassigned for catastrophe duty upon request.