Auto Claims Representative

We offer a merit-based work-from-home program based on job responsibilities.

After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team.

This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution.

This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely.

This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to:

• Investigate, evaluate, and settle entry-level insurance claims

• Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products

• Learn and comply with Company claim handling procedures

• Develop entry-level claim negotiation and settlement skills

• Build skills to effectively serve the needs of agents, insureds, and others

• Meet and communicate with claimants, legal counsel, and third-parties

• Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment

• Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements