Infrastructure Support Engineer - 1 year FTC
Role Overview
Provide technical support, administration, and maintenance of IT infrastructure in classified and restricted environments.
Help ensure availability, security, and reliability of servers, endpoints, storage, virtualization, and supporting infrastructure while complying with applicable security requirements.
Key Skills for This Role
Full Job Posting
Role overview
Provide technical support, administration, and maintenance of IT infrastructure in classified and restricted environments.
Help ensure availability, security, and reliability of servers, endpoints, storage, virtualization, and supporting infrastructure while complying with applicable security requirements.
Responsibilities
- Install, configure, maintain, and troubleshoot servers, workstations, storage, virtualization platforms, and IT infrastructure.
- Provide day-to-day technical support for classified IT systems and users.
- Manage operating systems, configurations, software deployment, patching, and upgrades.
- Implement system hardening, access controls, endpoint security, and secure configuration baselines.
- Monitor system health, availability, performance, and security events; support backup, recovery, disaster recovery, and business continuity.
- Troubleshoot hardware, software, operating system, and infrastructure issues.
- Maintain system documentation, asset inventories, configuration records, and operational procedures.
- Support vulnerability remediation, audits, inspections, and accreditation or authorization activities.
- Securely install, maintain, transfer, and decommission classified systems and equipment.
- Coordinate with network and cybersecurity teams and follow strict security, access-control, need-to-know, and change-management procedures.
Basic qualifications
- At least four years of experience in an infrastructure support role.
- Familiarity with DISA STIGs, CIS Benchmarks, and the NIST SP 800-53 framework.
- Strong knowledge of Windows/Linux administration, Active Directory, virtualization, storage, backup, and endpoint management.
- Security+, Server+, Microsoft, VMware, or equivalent certifications are desirable, not mandatory.
- English proficiency is required for roles unless otherwise stated in the posting.
About EDGE
EDGE is a UAE-headquartered advanced technology group working in defence and emerging technologies.
The company describes opportunities for learning, career development, and collaboration across international teams.
Benefits
- Depending on role and seniority, benefits may include family visas, annual flight tickets, medical insurance for employees and dependents, and children’s education allowances.
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