Infrastructure Engineer

The opportunity

Responsibilities

• Recommend practical infrastructure solutions that account for performance, availability, security, supportability, and cost.
• Assist with the infrastructure roadmap, plan solutions for business objectives, and align strategy with technology trends.
• Work with stakeholders to understand requirements and recommend solutions, including software architecture and application framework choices.
• Lead and guide technical teams in implementing solutions and applying infrastructure standards.
• Support SAP or SAP S/4HANA infrastructure with related technical teams where applicable.
• Incorporate security and compliance standards, including access controls, hardening, patching, and audit support.
• Maintain architecture diagrams, configuration standards, operational procedures, recovery plans, and change records.
• Guide technical teams investigating, troubleshooting, and resolving technical issues.

Experience and technical knowledge

• At least 3 years of experience designing and delivering computing system infrastructure solutions.
• Experience with on-premises and cloud infrastructure, data centers, virtualization, storage, networking, operating systems, and cloud services.
• Experience with Microsoft directory services, Active Directory, Microsoft Entra ID, and Azure services.
• Knowledge of infrastructure architecture and dependencies among applications, servers, databases, networks, identity services, and security controls.
• In-depth knowledge of hypervisors, Azure services, Docker, and container architecture.

Preferred and advantageous qualifications

• A diploma or bachelor’s degree in computer science, engineering, business administration, or commerce is preferred.
• SAP or SAP S/4HANA infrastructure experience is an asset; direct SAP BASIS or SAP HANA administration experience is beneficial.
• Knowledge of SAP provisioning, upgrades, patching, migrations, monitoring, backup and recovery, high availability, and disaster recovery is an asset.
• DevOps, automation, software architecture, and e-commerce framework knowledge is an asset.
• Project Management, ITIL, SAP technology, or related IT service management certification is an asset.

Professional skills

• Strong teamwork and project management techniques, and ability to guide technical teams and work across internal teams, vendors, and implementation partners.
• Good presentation and communication skills, systematic analytical problem-solving, and the ability to plan, organize, document, and configure complex system designs.

Benefits

• Performance bonuses, extended health, dental and vision care, retirement benefit, and life/AD&D insurance.
• Paid vacation, sick, marriage, and bereavement leave; 10% in-store staff purchase discount; and subsidized staff meals.

Schedule

• Five-day work week, Monday to Friday, 9:00 a.m. to 5:30 p.m.; actual working hours may vary slightly according to operational needs.

Safety and equal opportunity