Infrastructure Engineer

The Opportunity

Reporting to the Senior IT Manager - Technology Enablement, the Infrastructure Engineer is responsible for supporting the Cloud and on-premises systems development, implementation and support. This position also assists the Infrastructure Architect to define, design and implement the strategies, standards, roadmaps and guidelines of the use of infrastructure technology. Identify appropriate technology and architect practical infrastructure solutions to support business growth. This position is also required to assist / conduct technical research and development in achieving continuous innovation and business growth. The role contributes across the solution lifecycle, from architecture and design through implementation, monitoring, troubleshooting, and ongoing operations. Experience with enterprise applications, systems infrastructure and cloud technologies is essential, and experience supporting SAP S/4HANA environments is valuable.

You Will

• Design, develop, implement and maintain scalable and stable on-premises and cloud infrastructure for business applications and systems
• Recommend practical infrastructure solutions to support business initiatives, considering performance, availability, security, supportability and cost
• Assist in designing and implementing infrastructure roadmap
• Plan and implement technical solutions to fulfil business objectives and meet security & compliance standards
• Monitor technological trends and align infrastructure roadmaps and strategy
• Work with stakeholders to understand technology requirements and recommend solutions
• Provide recommendation for software architecture, application framework/interface and use of technology
• Lead and provide guidance to technical team to implement solutions and apply infrastructure standards
• Where applicable, support infrastructure for SAP or SAP S/4HANA environments in coordination with
  SAP BASIS, application, database, network, security, and cloud teams.
• Enforce security and compliance standards are incorporated in the solutions
• Maintain technical documentation, including architecture diagrams, configuration standards, operational procedures, recovery plans, and change records.
• Provide support and guidance to technical team to investigate, troubleshoot and resolve technical issues
• Ensure security and compliance requirements are incorporated into infrastructure solutions, including access controls, hardening, patching, and audit support.
• Perform other duties as assigned by the supervisor(s)

You Should Have / Be

• Possesses 3 years or more experience with design and delivery of computing system infrastructure solutions
• A diploma or bachelor degree in computer science, engineering, business administration or commerce is preferred
• Experience with on-premises and cloud infrastructure, including data center technologies, virtualization, storage, networking, operating systems, and cloud services
• Experience designing, planning, implementing, or supporting Microsoft directory services, Active Directory, Microsoft Entra ID, and Azure services
• Knowledge of infrastructure architecture and the dependencies among applications, servers, databases, networks, identity services, and security controls
• Experience supporting SAP or SAP S/4HANA infrastructure is an asset. Understand the SAP technical landscape and SAP BASIS, infrastructure, database, network and security
• Knowledge of SAP platform infrastructure such as environment provisioning, upgrades, patching, migrations, performance monitoring, backup and recovery, high availability, and disaster recovery is an asset. Direct SAP BASIS or SAP HANA administration experience is beneficial
• In depth knowledge of hypervisor, Azure services, docker and container architecture Knowledge of DevOps, automation, software architecture and e-commerce frameworks is an asset
• Certification, such as Project Management, IT Infrastructure Library (ITIL), SAP technology, or other designation relating to IT service management job skills is an asset
• Strong teamwork skills and effective project management techniques with knowledge of principles and practices of effective management and supervision are a must, with the ability to guide technical teams and work effectively across internal teams, vendors, and implementation partners.
• Good presentation and communication skills; possess highly systematic & analytical problem-solving ability; also be able to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures
• Service oriented with good interpersonal and customer relations skills
• Demonstrate initiative, flexibility and responsiveness in completing tasks

Benefits

• Performance bonuses
• Extended health/dental/vision care
• Retirement benefit
• Life/AD&D insurance
• Paid vacation, sick, marriage, bereavement leaves
• 10% in-store staff purchase discount
• Subsidized staff meal

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.